Receptionist

ABOUT THE JOB Ensure a safe and secure environment for co-workers and visitors that protects our assets and minimizes liabilities and losses to secure IKEA as the best home furnishings company in the local market

YOUR ASSIGNMENT Your main tasks will include:

• Ensure IKEA’s access control policies regarding co-workers and visitors is adhered to
• Greet visitors
• Answer and maintain the facilities main switchboard
• Coordinate all internal communication (phones, PA System, two-way radios)
• Ensure compliance with IKEA Risk Management standards regarding emergency procedures
• Monitor alarm systems (burglar alarm, fire alarm, panic alarms, etc.) and dispatches Safety & Security and/or
• Emergency Medical Services (EMS) as needed
• Coordinate emergency response procedures including evacuations
• Monitor Closed Circuit Television (CCTV) camera equipment
• Maintain checklists, logs, and filing systems
• Process inbound/outbound mail
• Assume responsibility for other tasks and projects as assigned

YOUR PROFILE Your knowledge, skills and experience include:

• Previous customer service oriented experience
• Computer aptitude – previous experience with Microsoft applications
• Knowledge and experience with security monitoring and/or alarm systems and equipment
• Previous phones experience preferred
• Strong desire to ensure a safe and secure environment for co-workers and visitors
• Good interpersonal, communications, administrative and organizational skills
• Strong verbal and written communication skills
• Strong telephone skills
• Strong attention to detail
• Ability to deal with emergency situations
• Ability to communicate and interact with coworkers across all levels of the organization
• Ability to work effectively during stressful situations
• Fluent in English (written and verbal skills)
• Ability to share your knowledge and learning and collaborate with others while acting as a cultural ambassador
• Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers
• Interest in Home Furnishings

Additional Information
Work Location: Reception Office (Safety & Security Office). Fast-paced, deadline driven, high volume retail store, service office, or distribution center.
Physical/Mental Demands (Essential Functions): Ability to handle multiple tasks at once and moderate stress.
Physical/Mental Demands (Non Essential Functions): Bending, stretching, reaching, lifting, with ability to move products with and without motorized equipment

GROWING TOGETHER IKEA offers an exciting and empowering work environment in a global marketplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.