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in Anaheim, CA

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Hours Full-time, Part-time
Location Anaheim, CA
Anaheim, California

About this job

Job Description

Responsible for greeting guests, checking them in and out of hotel rooms; Assist guests and enhance their stay through providing information regarding Resort services & activities and surrounding areas as needed.

Front Desk Clerks receive a starting rate of $12.50 per hour.

Primary Location-Country

US

Additional Information

SCHEDULE AVAILABILTY

Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.

SUBMITTING YOUR APPLICATION

After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page.

IMPORTANT:

You may only apply once in a six month period. If you have applied within the last six months, please log in to your account to view your current application status.

KEYWORD: DLR CASTING, dlrcasting, DLRResortRoles

Basic Qualifications

* Indoor and sometimes outdoor work location.

* This role is Part Time and requires full availability for any shift, a MINIMUM of three (3) days per week, including nights and holidays

* Must be at least 18 years of age to be considered for this role

* Previous cash handling experience

* Previous computer experience

* Ability to perform in a fast-paced and sometimes stressful working environment

* Ability to multi task

* Ability to confidently utilize service recovery methods

* Enthusiastic about interacting and helping guests

* Receptive to special requests

* Willing to follow instructions and take direction

Job Posting Area

Disneyland Resort

Preferred Qualifications

* Previous work experience in a Hotel/Front Desk environment

* Previous experience in a high volume, fast paced office type environment

* Previous Leadership experience

* Bilingual preferred

* Full availability seven (7) days a week including days, nights, weekends and holidays is preferred

Responsibilities

* Assist guests during check-in and check-out, phone interaction, and face-to-face interaction

* Assist guests/cast with questions, directions, event schedules, and other information regarding the Hotel/Resort to help create a magical experience for our guests/cast

* Strong computer skills and knowledge is required

* Must feel comfortable handling large amounts of money and possesses a high-level of integrity

* Ability to reflect a professional image while maintaining guest privacy

* Must stay calm in highly stressful situations and be knowledgeable of emergency procedures

* Stationed at Front Desk to check-in guests and process all transactions regarding forms of payment (cash, credit cards, foreign currency, vouchers, etc.)

Job Posting Industries

Leisure and Travel

Company Overview

At Disney, we're storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

Job Description

Responsible for greeting guests, checking them in and out of hotel rooms; Assist guests and enhance their stay through providing information regarding Resort services & activities and surrounding areas as needed.

Front Desk Clerks receive a starting rate of $12.50 per hour.

Additional Information

SCHEDULE AVAILABILTY

Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.

SUBMITTING YOUR APPLICATION

After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page.

IMPORTANT:

You may only apply once in a six month period. If you have applied within the last six months, please log in to your account to view your current application status.

KEYWORD: DLR CASTING, dlrcasting, DLRResortRoles

Basic Qualifications

* Indoor and sometimes outdoor work location.

* This role is Part Time and requires full availability for any shift, a MINIMUM of three (3) days per week, including nights and holidays

* Must be at least 18 years of age to be considered for this role

* Previous cash handling experience

* Previous computer experience

* Ability to perform in a fast-paced and sometimes stressful working environment

* Ability to multi task

* Ability to confidently utilize service recovery methods

* Enthusiastic about interacting and helping guests

* Receptive to special requests

* Willing to follow instructions and take direction

Job Posting Area

Disneyland Resort

Preferred Qualifications

* Previous work experience in a Hotel/Front Desk environment

* Previous experience in a high volume, fast paced office type environment

* Previous Leadership experience

* Bilingual preferred

* Full availability seven (7) days a week including days, nights, weekends and holidays is preferred

Responsibilities

* Assist guests during check-in and check-out, phone interaction, and face-to-face interaction

* Assist guests/cast with questions, directions, event schedules, and other information regarding the Hotel/Resort to help create a magical experience for our guests/cast

* Strong computer skills and knowledge is required

* Must feel comfortable handling large amounts of money and possesses a high-level of integrity

* Ability to reflect a professional image while maintaining guest privacy

* Must stay calm in highly stressful situations and be knowledgeable of emergency procedures

* Stationed at Front Desk to check-in guests and process all transactions regarding forms of payment (cash, credit cards, foreign currency, vouchers, etc.)