The job below is no longer available.
You might also like
in San Antonio, TX
- Bandera Bowling Center • 21d ago
Urgently hiring 9.3 mi Use left and right arrow keys to navigate - Up to $12.00
Verified per hour Bandera Bowling Center • 30d agoUrgently hiring 9.3 mi Use left and right arrow keys to navigate - $14
est. per hour Staples • 4h agoUrgently hiring 16.8 mi Use left and right arrow keys to navigate - $14
est. per hour Staples • 4h agoUrgently hiring 16.8 mi Use left and right arrow keys to navigate - $49,000 to $59,000
Verified per year Verizon • 3d agoUrgently hiring 8.9 mi Use left and right arrow keys to navigate
Reservation Sales Specialist-Marriott Engagement Center (TOP WORKPLACE 2016) - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | San Antonio, TX San Antonio, Texas |
About this job
Marriott International offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 5700 properties and 30 brands you'll find us in your neighborhood and in more than 110 countries across the globe. Find Your World at Marriott.
Job Summary
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Our human touch, our crazy amazing service, our passion, our energy, and our connection with our guests transforms us into fabulously human and sets us apart from the rest.
We have great benefits which include:
* Awesome hotel room discounts
* The possibility to work from home after 6 months (in your pj's or yoga pants, we won't judge you)
* Paid time off after 90 days
* A great benefits package
* Career advancement opportunities after 6 months
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Job Summary
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Our human touch, our crazy amazing service, our passion, our energy, and our connection with our guests transforms us into fabulously human and sets us apart from the rest.
We have great benefits which include:
* Awesome hotel room discounts
* The possibility to work from home after 6 months (in your pj's or yoga pants, we won't judge you)
* Paid time off after 90 days
* A great benefits package
* Career advancement opportunities after 6 months
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Your Privacy Choices