Sales Design - Full-time

Summary/Objective:
The Sales/Design representative provides overall customer service, relationship and project management to custom builders, remodelers, contractors and their clientele.

Essential Functions:
Reasonable accommodations may be made to enable team members with disabilities to perform the essential functions.



Perform all job duties with a safety mindset and drive the safe operation of customer visits to a facility.


Source custom builder, remodeler, contractors to build a book of business.


Prepare 20/20 designs for each customer order, utilizing existing drawings or creating new as needed.


Prepare estimates for the customer's clientele.


Enter orders to the Moraware system.


Meet with customers for cabinet, countertop and accessory choices and lay-outs as necessary.


Drive each customer order through the Sales, Warehouse/Delivery, Fabrication, Installation and Administrative functions as necessary.


Visit on-site job installations as necessary to ensure quality of delivery and/or installation.


Communicate with the customer on status of sale and/or installation.


Interact with vendors as needed to resolve customer service issues.


Support accomplishment of goals within the sales plan.



Required Competencies:
Outstanding sales hunting skills
Tenacity to build and maintain a book of business
Excellent project management skills, with emphasis on driving sales order to completion
Excellent verbal and written communication skills
Excellent ability to resolve problems while soothing the customer
Strong team player skills other functions (warehouse, production, administration)
Excellent conflict management skills
Ability to gain personal credibility with customers and team members
Good stress management/composure skills
Proficient in Microsoft Office, Excel in particular
Knowledge of and ability to use business IT systems
Desire to perform extensive computer work

Supervisory Responsibilities:
None.

Work Environment:
This position operates in an office, warehouse, fabricating and construction site environment. The team member is occasionally exposed to a variety of extreme conditions. The noise level in the work area can be loud.

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Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.

Travel: This position requires up 50% travel within the location. Required Education and Experience: 1. Secondary education in design, architecture, construction management or business preferred. 2. 3+ years of experience in sales project management, preferably in the building material industry with kitchen and bath design. 3. Proficient use of 20/20 design for kitchen and bath layouts required. 4. Stone industry experience a plus. 5. Strong computer skills: order entry systems, e-mail, file retention, MicroSoft Office