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Curbside Lead (Full-time) Rocky River Giant Eagle
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Rocky River, OH Rocky River, Ohio |
About this job
A Curbside Express Lead's responsibility is to assist the Front End Team Leader in providing leadership in Curbside Express by training, directing and coaching Curbside Express Team Members as well as maximizing business offerrings . The Curbside Express Lead also assists the Front End Team Leader with the ordering of materials and supplies, inventory, implementing all sanitation, cost and quality control programs and directing and coordinating the work of others.
Requirements
- Actively support a culture of safety which includes, but is not limited to, food safety, Team Member safety and customer safety
- Delegate tasks and responsibilities to team members to ensure quality, timely order fulfillment, exemplary customer service, and a safe and secure environment
- Train Team Members on new and existing practices to ensure quality customer service, safe and high quality food stuffs, and a safe environment.
- Coach Team Members on executing duties to deliver quality orders in a timely fashion while providing exemplary customer service.
- Maximize revenue opportunities by effectively administering the daily and weekly team member schedule and corresponding operational service availability.
- Generate additional revenue streams/potential new customer sources as a method of growing the service offering and solidifying our position within the community.
- Document, communicate and aid in solving Operational, Technical and Service issues
- Operate as Curbside Express Coordinator: Administering workload, conducting customer transactions at Curbside, assist in bagging and storing orders
- Operate as a Curbside Express Personal Shopper, selecting product, communicating discrepancies, bagging and storing product for customer orders
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