The job below is no longer available.
You might also like
in Fort Worth, TX
- $14
est. per hour Staples • 13h agoUrgently hiring 9.9 mi Use left and right arrow keys to navigate - $14
est. per hour Staples • 13h agoUrgently hiring 9.9 mi Use left and right arrow keys to navigate - $12.00 to $14.00
Verified per hour Domino's Pizza • 30d agoFast response 18.9 mi Use left and right arrow keys to navigate - $17
est. per hour Sonic • 2h agoUrgently hiring 4.8 mi Use left and right arrow keys to navigate - $17
est. per hour Sonic • 2h agoUrgently hiring 4.8 mi Use left and right arrow keys to navigate
Account Manager / Solutions Specialist - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Fort Worth, TX Fort Worth, Texas |
About this job
Job Description:
The Solutions Specialist/Account Manager will partner with and ensure the long-term success of our customers. You will be responsible for developing long-term relationships with a portfolio of assigned customers, connecting with key business executives and stakeholders. The Solutions Specialist / Account Manager will serve as a liaison between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to our customer’s needs.Job Description:
• Serve as primary consultant to customers, sales and support teams for our products and services.
• Operate as the escalation point of contact for all matters specific to customers
• Visit client sites, in their offices with the goal of customer contact, servicing, public relations, training, revenue growth and retention.
• Partner with sales department, providing information and recommendations on customers’ needs
• Provide customer product training/demonstrations. Training involves determining customer needs, customizing and/or creating presentations/information to meet their needs
• Make recommendations to strongly influence management and other staff on process improvements, product enhancements, and/or software from customer perspective
• May provide technical support. Analysis of customer systems, troubleshoots problems, recommend solutions, coordinates fixes and resolves issues
• Perform trend analysis on client usage, issues and market conditions resulting in changes to product, policy and/or processes
• Maintain account planners on customer base.
Your Privacy Choices