Office Administrator Site Operations - Full-time / Part-time

This position is responsible for organizing, supervising and coordinating administrative operations for the U.S. call centers. The position will perform a wide range of administrative and office management activities for the site to facilitate the efficient operation of the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Adheres to SYKES policies on ethics and integrity.
• Perform a wide variety of administrative support duties ranging from general clerical support to complex administration coordination.
• Manage office procedures for the site(s).
• Schedule and coordinate meetings, appointments and events,
• Order catering for events and meetings as necessary,
• Maintain relationships with vendors,
• Processes incoming and outgoing communication and correspondence to ensure proper dissemination of information.
• Orders and maintains office supplies.
• Coordinate maintenance of office equipment.
• Process expense reports, travel advances, check requests, etc.
• Responsible for creating and updating various monthly reports.
• General clerical duties including photocopying, fax and mailing.
• Support management and team with duties as assigned.
• May perform other additional duties and responsibilities as assigned.

SUPERVISORY RESPONSIBILITIES

None

EDUCATION and/or EXPERIENCE

HS diploma required. Associates degree or some college courses preferred. Minimum 3 years experience in an office environment as an office manager or administrative assistant.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong communication and interpersonal skills
• Ability to manage multiple tasks and demonstrate flexibility
• Microsoft Office skills required (Word, Excel, PowerPoint, Outlook)
• Proficient in using standard office equipment
• Team Player

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to speak and/or listen. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY:

Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO.

DISCLAIMER:

The preceding position description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this position.