Manager of Digital Experience (115624)

Are you ready to explore the corporate side of retail? The TJX Companies, Inc. is the leading off-price apparel and home fashions retailer in the U.S. and worldwide. Our brands include T.J. Maxx, Marshalls, HomeGoods and Sierra Trading Post, as well as tjmaxx.com and sierratradingpost.com in the United States; Winners, HomeSense and Marshalls in Canada; T.K. Maxx in the United Kingdom, Ireland, Germany, Poland, Austria and the Netherlands, as well as HomeSense and tkmaxx.com in the U.K.; and Trade Secret in Australia. With nearly $31 billion in revenues in 2015, more than 3,600 stores, and approximately 216,000 Associates, success is always in style at TJX. We at TJX understand that both our customers and the talent pool from which our Associates come are increasingly diverse. Our core values of respect, integrity and fairness are inherent in the relationships we build with each other, our vendors and our customers. We are committed to leveraging the differences among our Associates and customers to create both a diversified mix of talent within TJX and a diversified mix of merchandise within our stores. We consider the unique views and opinions of our Associates to be key to our growth and success in the future.

TJX Digital is the newest division of The TJX Companies, Inc. and is responsible for bringing transformative digital innovation to all of TJX. This includes both the T.J.Maxx and Sierra Trading Post ecommerce businesses. Are you passionate about retail, driven to grow our business, and want to make a difference in the lives of our consumers? Then TJX could be the career opportunity for you.

Want to make an impact?

As the Manager of Digital Experience, you will lead the digital customer experience on eCommerce websites (desktop, m.dot and tablet) for TJ Maxx and future eCommerce banners.

Ways you will make a difference:

? Partner with Product Content leads to incorporate product copy, video, and photo to maximize on-site search functionality

? Collaborate with Digital Marketing to ensure alignment on onsite marketing strategy and SEO / SEM, as well as email marketing teams to create synergies between campaigns

? Provide oversite of site features and functions roadmap

? Manage end-to-end site experience and all front end changes to the site including website content and A/B testing

The Skills that will Make You Successful

• ? Solid leadership skills and experience developing a team
• ? Ability to operate and navigate a matrix environment
• ? Strong partner and relationship builder…you will need influence and drive results with various areas of the business
• ? Agile and innovative thinker
• ? Completed Bachelor’s degree and at least 8 years of experience

Ready to be part of our team?

Description:

• ? Responsible for overall eCommerce site experience for TJ Maxx, Marshalls and HomeGoods including UI / UX, static content, on-site search, A/B testing, content versioning / targeting, and conversion rate optimization
• ? Identify site features and functions to maximize conversion rate optimize and average order value (includes checkout, shopping functions and overall site structure)
• ? Provide thought leadership on the user experience and manage projects / teams to build and continuously improve UI / UX
• ? Develop and oversee the process for A/B testing, from development, execution, and analysis to enhance the customer experience
• ? Monitor web analytics to assess the effectiveness of projects in terms of revenue, conversion rate and established goals
• ? Work with IT to ensure high levels system reliability and data integrity

Other considerations:

You will be based in our Framingham, MA headquarters and will have the opportunity to execute strategies with some of the most talented retail minds in the industry.

TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, is ranked 89 among Fortune 500 companies and operates 4 other major divisions: The Marmaxx Group, HomeGoods, TJX Canada, and TJX International (comprised of Europe and Australia).

What's In It For You?

At the TJX Companies, Inc., conveniently located directly off both the Mass Pike and Route 9, you'll not only enjoy the security of working for a stable and profitable industry leader, but you'll also enjoy the benefits that go along with it, such as: Medical/Dental/Life insurance, Associate Discounts and a Savings/Profit Sharing 401(k) Plan.

Click Here for a full list of the benefits of working for The TJX Companies, Inc.
TJX is an equal opportunity employer committed to workplace diversity.

Posting Notes: Framingham || MA