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Resident Relations Specialist
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Nashville, TN Nashville, Tennessee |
About this job
Description:
When you join Aimco, you receive a winning total compensation formula. (Some benefits may not apply to team members who are subject to collective bargaining or who are part time)
Join us and come home to your career at Aimco – Apply Now!
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We are searching for a Resident Relations Specialist at our Hillmeade Apartments in Nashville, TN
Resident Relations Specialist- Customer Relations Specialist
Job Summary\: Responds to and manages resident complaints and/or service issues and may coordinate with appropriate staff to address and resolve resident concerns. Manages resident renewal process.
Essential Job Functions\:
Supports residents during the move-out process, which may include notice to vacate and resident transfers. Manages resident lease renewal process including finalizing renewal leases with the resident. Monitors resident retention. May perform post-turn unit inspections and complete move-in inventory inspections with new residents. Follows-up with residents who have issued work-order/service requests or expressed issues/concerns with the community. Responsible for lease renewal notification and timely resident notice to renew or vacate.
Supports residents during the move-out process, which may include notice to vacate and resident transfers. Manages resident lease renewal process including finalizing renewal leases with the resident. Monitors resident retention. May perform post-turn unit inspections and complete move-in inventory inspections with new residents. Follows-up with residents who have issued work-order/service requests or expressed issues/concerns with the community. Responsible for lease renewal notification and timely resident notice to renew or vacate.
Qualifications\: Excellent customer service and organizational skills.
Benefits
Aimco offers attractive total compensation packages designed to recognize and reward performance at the individual, team and company levels. We start with a competitive base salary and add bonus opportunities and benefit choices topped off with\:
Aimco offers attractive total compensation packages designed to recognize and reward performance at the individual, team and company levels. We start with a competitive base salary and add bonus opportunities and benefit choices topped off with\:
- Consumer discounts including Aimco apartment discounts and other vendors
- Employee stock purchase plans
- Opportunities for professional development and career growth
- Opportunities for recognition and personal development
When you join Aimco, you receive a winning total compensation formula. (Some benefits may not apply to team members who are subject to collective bargaining or who are part time)
Join us and come home to your career at Aimco – Apply Now!
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