Revenue Services Collections Coordinator - Lenexa, KS

Position Description:

Energize
your career with one of Healthcare’s fastest growing companies.  

 

You
dream of a great career with a great company – where you can make an impact and
help people.  We dream of giving you the
opportunity to do just this.  And with
the incredible growth of our business, it’s a dream that definitely can come
true. Already one of the world’s leading Healthcare companies, UnitedHealth
Group is restlessly pursuing new ways to operate our service centers, improve
our service levels and help people lead healthier lives.  We live for the opportunity to make a
difference and right now, we are living it up.

 

This
opportunity is with one of our most exciting business areas: Optum –a growing
part of our family of companies that make UnitedHealth Group a Fortune 17 leader.

 

Optum helps nearly 60
million Americans live their lives to the fullest by educating them about their
symptoms, conditions and treatments; helping them to navigate the system,
finance their healthcare needs and stay on track with their health goals. No
other business touches so many lives in such a positive way. And we do it all
with every action focused on our shared values of Integrity, Compassion,
Relationships, Innovation & Performance.Prepare, compile and verify billing data in the preparation of healthcare invoices for billing purposes, reconsiderations / appeals of denied invoices, and follow-up collections. Duties may include computing costs and calculating rates for goods, services, and maintaining relevant records. Significant use of computer billing software, spreadsheets and calculators.Primary Responsibilities: Interpret explanation of benefits received to implement changes to future invoices to facilitate prompt payment and reduce possible denials Work assigned AR (open invoices) using computers and a variety of automated systems to guarantee timely collections Record in patients' charts actions taken, documentation sent and other pertinent notes to the reconsideration process to decrease AR and increase cash collections Analyze explanation of benefits received, denial trends and confer with customers to determine reasons for denials to facilitate effective collections Record collections progress of assigned invoices on spreadsheets and within billing system as assigned by manager Verify accuracy of billing charges and reject any unprocessable invoices using knowledge of medical fee schedules, State specific requirements, payer instructions and compliance requirements Answer client account inquiries for billing and collections related questions Obtain additional documentation to attach to invoices to facilitate payment and reduce rejections Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports Record invoices to be credited on the specified spreadsheet for manager approval. Follow up on reconsiderations as necessary after no response after 30 days to ensure timely collections Communicate with other departments to obtain additional information or for clarification of billing and collections & prepare billing invoices for submission (as needed) As needed you will have other special projects or tasks as delegated by the Revenue Services Manager, Director of Revenue Services

Required Qualifications: High School Diploma or GED 1+ years of Medical Collections experience Ability to save and create documents within Microsoft Word Ability to enter data and save documents within Microsoft Excel Ability to use calendar and send emails within Microsoft Outlook Willing to work any 8 hour shift between 7:00 am and 6:00 pm with the ability to work overtime as neededPreferred Qualifications: 1+ years of experience in Medical Billing1+ years of customer service experience analyzing and solving customer problemsKnowledge of Healthcare / Medicare Terminology Any experience related to Hemophilia Experience in use of Medical billing software (Mediware) Prior knowledge of HCPCS, CPT, ICD-9, and ICD-10 codesSoft Skills: Ability to work individually and with a team Ability to multitask and juggle multiple projects at one time Ability and willingness to learn new things Ability to take ownership of positionPhysical Requirements and Work Environment: Extended periods of sitting at a computer and use of hands / fingers across keyboard or mouseCareers with AxelaCare. Discover a health services career that
encourages your professional growth while delivering steadfast commitment to
exceptional patient care. That's what you discover at AxelaCare. We were founded by a close group of medical
professionals in Lenexa, KS to provide patient-focused, state of the art home
infusion services for acute, hemophilia and Intravenous Immune Globulin (IVIG)
therapies. Today we collaborate with leading doctors to develop breakthrough
technologies for patient outcomes assessment; and we recently joined Optum,
part of the UnitedHealth Group family of companies. It all reinforces our commitment
to empowering people in the pursuit and delivery of exceptional patient care,
and creating personalized career paths to discovering your life's best work.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: medical collections, billing, healthcare, coding, hemophilia, benefits, United Healthcare