Assistant Manager

Pieology Assistant Manager Job Description

We are looking for an Assistant Manager to join our Pieology Team here at the Bridge Street Towne Center in Huntsville, Alabama.

We are looking for a driven individual that loves people, loves pizza and takes direction well. This assistant manager will have an eye for detail and be a fast learner that loves to teach and develop their Team Members daily. Great follow-through is very important to being successful in this position.

This manager will work various positions and lead the team.

The pay starts at $15/hour and the expected hours are 40-45 a week.

If you think you would like to discuss this opportunity - reach out to us!

Assistant Manager Job description

To optimize profits by building sales and controlling cost of sales, labor and production as well as develop shift managers and team members.

The Manager will be responsible for growing the business through increased sales and profitability.

To increase guest satisfaction and manage all operational issues ensuring Pieology Pizzeria standards of quality and service are met.

They hold all team members accountable to company policies, procedures, mission & beliefs and operating principles.

The Manager assists the GM as one of the persons responsible for the sales building, cost control and people development within their restaurant.

Major Areas of Responsibility with the General Managers Direction

* Models and encourages Pieology values and has a deep appreciation and joy of working with people.

* Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy, and sets an example of guest engagement by building lasting relationships.

* Is of high integrity and treats all employees with honesty, respect, and dignity.

* Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.

* Is performance oriented and driven; clearly communicates performance expectations, measures performance results, recognizes and rewards good performance and is intolerant of poor performance.

* Alongside the General Manager the Assistant Manager manages all areas of operations, marketing and human resources while ensuring Pieology Pizzeria standards of quality and service. Builds sales and control costs on every shift.

* Manages shifts which include daily decision making, staff support, guest interaction, scheduling, planning while upholding standards, product quality and cleanliness. Manages staffing throughout shift including deciding when employees can check out for the day. Provides employees with positive and negative feedback and takes appropriate action. Adheres to all Company standards, procedures and policies.

* Provides direction to employees regarding operational and procedural issues.

* Ensures food and beverage quality by maintaining high levels of cleanliness, organization, storage, and sanitation of food and beverage products. Performs line checks as necessary.

* Prepares for new menu item implementations. Trains employees on new menu item implementations. Ensures recipe adherence and timeliness of product delivery to guests.

* Ensures that all meal breaks are provided when required.

* Ensures sales forecasting and schedules reflect desired productivity and match daily labor controls.

* Interviews all hourly team members. Ensures ongoing development of staff. Implements manpower plan for effective staffing. 

* Prepares qualified team members for promotion to the next position. Continually develops adequate numbers of Shift Leaders, NRO Training positions and Assistant Managers to meet the objectives of the business plan.

* Trains, coaches and provides regular performance feedback (positive and corrective) to motivate and improve the performance of all employees.

* Evaluates each employee's performance based on clearly communicated standards and expectations. Holds employees accountable for performance. Ensures that proper cash handling procedures are followed.

* Prepares daily food production and par as necessary. Orders food and liquor items as required.

* Identifies operational opportunities; creates and implements plans to address opportunities (i.e. R&M, marketing, staffing, retention, and training). Creates and executes plan for department sales, profit and people development.