FINANCIAL CRIMES SPEC 2 - Full-time / Part-time

Employees will be taking calls relating to fraud cases from WellsFargo.com only; no ATM or credit card fraud goes to this group. Responsibilities will be to talk to the customer about issues with their account; goal is to solve the problem on the first call. Calls range from 5-15 minutes, but every once in a while they can go as long as an hour. There may not always be a transaction on the account, it could just be answering questions or validating that there are no issues with the account. There are situations where multichannel fraud has happened; these calls will come to this group because of the website fraud.

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.