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in Grand Rapids, MI
Customer Service/Dispatch
Hours | Full-time, Part-time |
---|---|
Location | Grand Rapids, Michigan 49503 Grand Rapids, Michigan |
About this job
This person will be working as a Customer Service professional to assist the drivers and the customers to locate loads, schedule their stops, and help them reach their destination.
This is a 2nd shift role, the hours are 3pm - 11pm, M-F. They will also be asked to work occasional Saturdays.
Their day to day responsibilities include, but are not limited to;
* Updating customer websites
* Ability to navigate multiple programs simultaneously to problem solve route issues
* Interfacing and updating computer tracking systems
* Communicating with customers via phone, fax, and email
* Communicate with drivers via satellite/phone regarding load status
* Miscellaneous duties as assigned from time to time
Someone with strong attention to detail, and quick and accurate data entry skills would be a great fit for this role.
About Aerotek:
Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.