Pharm Technician - La Palma, CA - Full-time / Part-time

As one of the largest pharmacy benefits managers in the United States, UnitedHealth Group provides a professional culture where you're empowered and encouraged to exceed the expectations of our members, with better schedules than retail and more reach than any hospital. Join us and start doing your life's best work.(sm)The Pharmacy Technician is responsible for answering incoming calls / completing outbound calls to/from patients, physicians and pharmacists while ensuring a high level of customer service and maximizing productivity.
 
***THIS IS AN OFFICE BASED POSITION LOCATED IN LA PALMA, CA
 
Primary Responsibilities:


Entering prescriptions and verifying appropriate information, contacting patients, pharmacists and doctor's offices to resolve claims issues

Processing prescriptions (from intake to order completion)

Resolving customer issues; ensuring accurate information is provided

Constantly meet established productivity, schedule adherence, and quality standards while maintaining a good attendance record

Proficient in the utilization of software programs such as Microsoft Office, which includes the ability to learn new and complex computer system applications

Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods of close vision looking at a computer monitor

Service center environment with moderate noise level due to Representatives talking, computers, printers, floor activity

Required Qualifications:

Must be 18 years or older and have a high school diploma or GED completed OR 10 years of equivalent working experience
Must have a valid California State Board of Pharmacy Certified Technician License
Must have 2+ years of work experience as a pharmacy technician
Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system application
Available to work 40 hours per week and overtime as required according to the needs of the business
Familiarity with STARS (Medicare) Rating  
Preferred Qualifications:

Typing ability 30+ WPM
Pharmacy/ prescription data entry experience
Ability to document chart notes, and effectively present information and respond to questions from those within the organization as well as to groups outside of the company
Able to organize and manage multiple priorities
AppleCare Medical Management Group was incorporated in 2003. Over the last 17 years, the multispecialty medical group of independent practices has expanded into new communities, contracted with more hospitals and health plans, and added over 50 new doctors - but the mission has remained the same. Today, AppleCare Medical Management is comprised of hundreds of board-certified private-practice, independent physicians. Collectively, our physicians have been serving the Southeast area of Los Angeles and Northern Orange County for decades, providing their medical expertise and passion to improving the health of our communities.
 
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
 
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.  
 
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.