Associate Account Manager Client Service - US Telecomute - Full-time / Part-time

Position Description:Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. OptumRx offers a portfolio of products that are greatly improving the lives of others.This position is responsible for end - to - end implementation of pharmacy benefits. In this role you will interact with multiple layers of OptumRx and UMR implementation teams to ensure implementations are completed on time and within scope.Primary Responsibilities:Coordinate efforts with internal departments for the creation of customer specific PDL and / or pharmacy networksCoordinate formulary / specialty disruption analysisWork with Client Management and UMR leaders to proactively identify implementation issues and drive their resolutionFacilitate meetings at various levels of the organizationMonitor, track and report implementation status and performanceManage implementation scope changes and resolutionIdentify implementation risks, implement a mitigation / action plan and drive improved outcomes, communicate to senior leadershipManage the implementation of pharmacy benefit plans for UMR clients to OptumRxIn conjunction with account team, validate what is to be implemented for the customer, develop and execute pharmacy implementation strategy and timelinePartner with OptumRx and UMR Operations and Implementation teams to manage and prioritize customer needs and implement pharmacy benefit solutionsDevelop and maintain strong inter - company relationships to ensure superior customer serviceCoordinate with the Optum Rx and UMR Account Management team to ensure the pharmacy portion of the implementation process is executed accurately and on timeThis includes reviewing plan for accuracy, presenting benefit detail in a customer meeting with OptumRx and arranging for customer sign - off, coordinating file transfers (ORTF, Prior Authorizations, Claims History Files, and Accumulation totals), confirm and ensure for accuracy of benefit set - up for new customers and develop and coordinate any customer, member, or pharmacy communications

Required Qualifications:High School Diploma / GED2+ years of experience in the pharmacy benefit management industry2+ years of experience in a client facing roleProficient with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)Up to 5%  travelPreferred Qualifications:Experience with implementation and / or managing pharmacy benefitsServiceNow knowledge RxClaim experienceCareers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SMDiversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: UnitedHealth Group, Associate Account Manager Client Service, Telecommute, PBM, ServiceNow, RxClaim, healthcare, benefits