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About this job

Retail Customer Service Representative

North Chicago Marketing Executives is currently seeking a Retail Customer Service Representative in North Chicago.The Retail Customer Service Representative will interact with customers to answer general inquiries, resolves issues, and handle customer complaints. The ideal candidate will maintain a professional image both in our office and in our clients’ atmospheres and uphold a can-do attitude at all times.


Retail Customer Service Representative Responsibilities:

  • Provide excellent customer service to all clients/customers and maintain adequate appointment times
  • Report any new customer acquisitions or account changes to the Director of Operations
  • Resolve customer support related issues and provide customers with proper solutions to their concerns

At least 1+ year experience in a retail, customer service environment

  • Strong communication skills
  • Basic office etiquette
  • Ability to juggle multiple tasks simultaneously 
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