Housekeeper - Full-time / Part-time

Our Exciting Work Environment

Located on Rathbun Lake in south-central Iowa, Delaware North is a premier hospitality company celebrating over 100 years of growth and innovation.  Delaware North at Honey Creek Resort is nestled in a beautiful natural setting. Guest activities include golf, boating, fishing, our indoor water park, hiking and much more. Delaware North employs a number of year around associates to deliver an extraordinary experience to thousands of guests who visit Lake Rathbun each year.

 

The Opportunity

Do you enjoy multi-tasking and working in a fast-paced environment?  Would you enjoy seeing individuals and families smile and play in a natural outdoor setting?  We are searching for a flexible and enthusiastic associate to work in a team environment and motivated to ensure the best experience to our guests. As a Housekeeper, you will have the opportunity to take ownership of our guest's hotel stay experience.  Come join our guest-oriented team.

This is a part-time position that can require 36-40 hours during the summer months.

You will earn money at a job you will love while working alongside and motivating great teammates.  That’s not all, we offer great benefits such as:

• Discounted employee room rates
• Discounted meals
• Referral bonuses up to $100 per referral hired
• Supportive and caring management team
• Unlimited growth potential with a global hospitality company
• And much more!

If you have previous experience in a guest services position, exceptional communication skills, attention to detail and ability to work in a fast paced environment, you have the potential for this unique opportunity.

 

Responsibilities

Responsible for cleaning and maintaining the guest rooms, public areas, back of house areas such as linen room and laundry areas Exemplifies the 10 Universal Service Standards and provides excellent guest service as detailed in the GuestPath Service Standards., according to company policy and procedures at a level that meets or exceeds company standards.

 Essential Functions:

• Exemplifies the 10 Universal Service Standards and provides excellent guest service as detailed in the GuestPath Service Standards
• Aware of and promotes GreenPath and all associated initiatives.
• Stocks cart to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room
• Observes proper procedures upon entering a guest room
• Cleans the guest rooms assigned.  Ensures the amenities are stocked for each cleaned room.  Completes entire housekeeping checklist
• Reports clean rooms to supervisor for inspection
• Reports any damages or hazards that are present in guest suite, i.e., burnt out light bulbs, broken furniture, broken fixtures, etc.
• Secures guest room doors upon exiting the room
• Keeps the corridors and service areas neat at all times
• Turns in all lost and found items and all guest room keys
• Adheres to all policies and procedures
• Knowledge of all fire prevention and emergency policies and procedures
• Utilizes protective equipment (when necessary)
• Reports substandard (unsafe) conditions to supervisor
• Reports accidents, injuries, property damage or loss to supervisor
• Provides for a safe work environment by following all safety and security policies and procedures

 Non-essential Functions:

• Any other related duties as requested by supervisor
• Assists other housekeeping personnel when needed
• May work in laundry room area loading washers and dryers and folding sheets

Education & Experience:

• Limited to no experience required; previous commercial cleaning and/or guest service experience preferred.

 Knowledge, Skills & Abilities:

• Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools and fixtures
• Ability to work quickly under pressure
• Ability to follow direction and instructions
• Guest service oriented; ability to adhere to Company’s GuestPath Universal Service Standards
• Ability to read in English a limited number of two¿ and three¿syllable words; ability to print and speak simple sentences.
• Ability to make simple addition and subtraction calculations.

 Physical Requirements:

• Frequent walking and standing for entire length of shift
• Frequent climbing of stairs
• Frequent bending, stooping, reaching, kneeling, and carrying
• Use of hands to operate cleaning equipment and complete scrubbing/washing duties
• Be able to push carts weighing up to 200lbs
• Occasionally required to lift and/or move up to 50 pounds. 
• Visual acuity sufficient to inspect cleanliness of rooms and surfaces

 Environmental Working Conditions:

• Regularly exposed to fumes and toxic or caustic chemicals.
• Occasionally works in outside weather conditions
• Occasionally exposed to wet and/or humid conditions.
• Noise level may be moderate to loud

 

Who We Are

Take your career beyond the ordinary—to the extraordinary.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world.  Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries.  Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit .

All applicants may be subject to a pre-employment background and/or drug testing.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.  Delaware North is an equal opportunity employer.