Key - Hiring Now!

Outback & Carrabba’s Express is part of the Bloomin’ Brands family of stores; we took two iconic brands (Outback Steakhouse & Carrabba’s Italian Grill) and molded a fantastic team that delivers our Hospitality and Commitment to Quality for our Customers at their convenience, whether it is at their home (delivery) or at their car (takeaway).

 The Key:

• Supports the front-of-the-house operations (ToGo, delivery, catering), through maintenance of restaurant standards, customer relations, and internal communication
• Strives to achieve overall quality and consistency on a regular basis

 This role requires a leader with a “whatever it takes” attitude in supporting the restaurant management team, Togo/Delivery Drivers and Express customers.

POSITION DETAILS

• Maintain high employment quality standards consistent with the Express brand
• Performing assigned pre-opening quality checks (kitchen, interior and exterior maintenance)
• Review staffing and station assignments
• Preparing for and conducting pre-shift meeting
• Ensuring that restaurant is completely ready for service 15 minutes prior to opening
• Supporting and coaching of the front-of-the-house staff in customer service
• Ability to balance the needs of the front and back-of-the-house staff
• Handling routine customer problems (re-cooks, comps, etc.)
• Completing server check-outs and tip reporting
• Accurately collecting, tracking, recording and distributing tip outs
• Completing all end of shift paperwork
• Preparing restaurant to be closed at the end of operations and securing the premises
• Participate in special events, marketing, purchasing, training, quality control and financial control activities

MINIMUM REQUIREMENTS

• Previous experience in the restaurant industry
• Certified in any front-of-the-house functions
• Must be willing to work a flexible schedule to include holidays, nights and weekends
• Legal authorization to work in the United States
• Minimum 21 years of age

PREFERRED REQUIREMENTS

• Trained and proficient in all areas of the front-of-the-house functions like Hostess, Bus, Server, Bartender, Head Waiter, Trainer and Take-Away
• Held positions of leadership previously

Bloomin' Brands, Inc. is an equal opportunity employer. M/F/D/V are encouraged to apply