Associate Account Manager Client Service - Seattle, WA & Portland, OR - Full-time / Part-time

Position Description:Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.Primary Responsibilities: Manages ongoing contract relationships and service delivery to clients for one or more accountsActs as outward-facing, dedicated resource for assigned accounts, typically with direct client contact (not call center) and large or complex accountsBuilds relationships with employer / group clients (not individual members) and serves as the primary point of contact for overall and day-to-day service deliveryRepresents client internally and coordinates with other functions to implement client systems, complete projects, and address ongoing service needsThis function includes employees who are in dedicated on-site service rolesJobs in this function may work closely with sales on renewals and upselling, but incumbents do not have specific sales goal accountability or primary responsibility to close salesAccount management jobs focused primarily on relationship and service management belong in this family; jobs with significant sales responsibilities or sales-related incentives (including 'OTH' plans) belong in a sales band Analyzes and investigates Provides explanations and interpretations within area of expertise Excellent problem solver with ability to think critically and deliver on our promise and commitment of service excellence

Required Qualifications: High School Diploma / GED with 2+ years of experience working directly with customers solving complex issues Proficient in Microsoft Word, Microsoft Excel (creating grids, sorting and filtering), Microsoft PowerPoint (building presentations), and Microsoft Outlook Ability to travel up to 25% of the time (Washington State)Preferred Qualifications: Bachelor's Degree or higher Healthcare experience Public sector experienceSoft Skills: Demonstrated writing and communication skillsCareers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Support, escalated issues, follow through, relationships, critical thinker, client-based, UnitedHealth Group, UnitedHealth Care