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in Columbia, MD
Business Analyst With Degree - Full-time / Part-time
Hours | Full-time, Part-time |
---|---|
Location | Columbia, MD Columbia, Maryland |
About this job
Our client in Columbia is looking for a Service Contracts Administrator. This position is responsible for working directly with customers and field personnel to secure maintenance service agreements for capital equipment. This position works in a very fast paced environment where a high volume of work is processed and minimal errors are expected. This position directly impacts the company's service revenue. Professionalism is a must.
* Prepares service agreement quotations and bids as well as follow-up via telephone to encourage acceptance of quotes.
* Receives customer purchase orders and reviews to ensure they meet client requirements.
* Enters contracts using SAP ERP system.
* Works with the service manager to prepare system service agreements and coordinates pricing with the systems group in Germany.
* Manages the systems loan pool and coordinates maintenance activities in support of Type Approval system contracts.
* Maintains on-line storage of contract files and records.
* Assists Customers, Field Service Engineers, Sales Representatives and Credit Department personnel regarding service agreement pricing, inquiries, problems/complaints, etc.
* Prepares and interfaces with customer for on-site service contracts and assists in the coordination and scheduling for the on-site team.
* Provides suggestions for continuous improvement. Read, understand, and revise processes and procedures as necessary.
* Prepares ad hoc reporting as requested.
* Performs other related duties and assignments as required
About Aerotek:
Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.