Healthcare Benefit Specialist - Full-time / Part-time

Responsibilities:

-Provide a high level of customer service support when handling customers questions/complaints in respect to defined benefit pension and/or health and welfare plans

-Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations (responding in a respectful, accurate, timely manner, consistently meeting commitments)

-Demonstrate flexibility to customize customer service approach to meet all types of member communication styles and personalities

-Handle confidential information with sensitivity and discretion in accordance with Data Privacy laws and company data security requirements

-Proficiently translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.

Hours:

Monday - Friday

Full-time

Must be available from 7 a.m. - 6 p.m.

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.