Business Development Associate - Business Credit

Position Overview


At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Business Development Associate within PNC's Business Credit organization, you could be based in multiple locations. The essence of the position is business development. Experienced, successful front line calling officers and business development professionals are well suited. Strong interpersonal skills and an understanding of human inter-dynamics and the sales process hallmark the successful candidate.


Job Profile

• Develops and maintains quality prospect leads and telephone callling efforts in coordination with BDOs in assigned territory.
• Prospects new business, sets appointments and closes sales, services existing business and develops strong client relationships. Research and develop targets that are in the PNCBC strike zone; this requires an understanding of asset based lending and what types of companies PNC Business Credit is targeting.
• Seeks out new opportunities with our existing customers by selling, referring, and recommending additional products and/or services in efforts to expand and grow new relationships. Must have ability to review financial and other information in order to decide whether to incorporate into Company Lead documentation for BDO or terminate opportunity.
• Gain access to and develop rapport with Corporate Level Executives (can range from Controller to President). Develop comprehensive 'Company Lead documentation' which includes company background, call reporting details, and financial information. Makes outbound calls to clients in order to provide account information, follow-up on customer inquiries or issues, and/or to support marketing related activities/campaigns.
• Serves as leader, coach, and mentor to new hires, as well as employees in need of additional coaching and assistance.

Core Competencies

Manages Risk - Basic Experience

• Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework.

Customer Focus - Working Experience

• Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions.

Job Specific Competencies

Effective Communications - Basic Experience

• Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Negotiating - Basic Experience

• Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

Accuracy and Attention to Detail - Basic Experience

• Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.

Customer Experience Management - Basic Experience

• Knowledge of and ability to implement the strategies and techniques used to ensure that customers have a positive experience with the organization and its products and services at every touch point.

Competitive Environment - Basic Experience

• Knowledge of and ability to utilize the processes, tools and techniques for gathering, analyzing, and communicating information about the competitive environment.

Prospecting - Basic Experience

• Knowledge of and the ability to identify and engage potential customers in the market.

Selling. - Basic Experience

• Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers.

Preferences/Skills

Previous business development experience and commercial finance experience is a plus.


Required Education and Experience


Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

EEO Statement

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law