Lynnwood Customer Service Team Leader - Full-time

Job DescriptionProvide overall leadership to the Front End team. Responsible for all aspects of daily operations including cash office management, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Lead and develop Associate Team Leaders and Team Members.Responsibilities * Set and achieve the highest standards of retail execution. * Build a positive work environment of outstanding teamwork, mutual respect, and exceptional morale. * Select, train, develop, mentor, motivate and counsel Team Members in a manner that builds and sustains a high-performance team and minimizes turnover. * Model and deliver outstanding customer service. * Work with team members to ensure customers receive the highest level of service possible. * Follow through on all customer questions, requests, and resolve concerns as needed. * Maximize productivity and efficiency through proper scheduling. * Develop and maintain creative store layout and product merchandising. * Achieve sales, margin, expense, and labor targets. * Maintain proper product assortment, merchandising, and inventory control. * Follow and comply with established procedures, including Weights and Measures, health and sanitation, and safe work practices. * Ensure that Team Members operate and sanitize all equipment in a safe and proper manner. * Keep all cases and shelves clean, well-stocked and properly rotated. Knowledge, Skills, & Abilities * Excellent verbal and written communication skills * Strong organizational skills * Ability to prioritize and delegate tasks effectively * Excellent interpersonal, motivational, team building and leadership skills * High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy * Basic to intermediate proficiency with computer applications and programs including email, Microsoft Office, and operations related applications * Ability to work a flexible schedule including nights, weekends, and holidays as needed Desired Work Experiences * 2+ years of Leadership experience * Leading teams of 20+ * Customer Service Focus * Team Building * Employee Relations * Store Operations (Inventory, Labor Management, Cost Control) * Merchandising * Point-of-Sale (POS) Systems At Whole Foods Market we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Whole Foods Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled.