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Use left and right arrow keys to navigate
Hours Part-time, Full-time
Location 231 E. Chestnut St.
Louisville, Kentucky

About this job

CC Holdings Inc. is opening a brand new Au Bon Pain Bakery & Cafe Downtown Louisville!!  We are holding Open Houses every day from 8am-4pm Monday thru Sunday, Please come by anytime to join our Team.  We are located inside Norton Children's Hospital:Norton Children's Hospital231 E. Chestnut St.  Louisville, KY 40202 Position Summary:This individual will act as a customer service representative and a team member to provide fast, hospitable service.Responsibilities:Arrives in proper uniform and adheres to all grooming standards.Acts as the front line customer service representative, smiling, greeting customers, ringing their order in a fast, hospitable manner and creating a lasting impression.Maintains a clean, safe environment by constantly being aware/checking to assure that the POS area and overall cafe is clean and stocked.Participates in One-Minute Meetings on a daily basis.Ensures that gloves are worn at all times when handling food.Demonstrates hospitality, respect and kindness toward customers and fellow team members.Merchandise products, check for quality, ensures presentation and restocks (brewing coffee, sandwich making, etc.).Provides service that is fast, timely and accurate by communicating, organizing tasks, and teamwork (assisting other CSR's with customers).Suggestive sells and keeps customers informed and aware of products, promotions and other services (e.g., catering, etc.).Follows all cash handling procedures as outlined. Understands that failure to do so can result in immediate termination.Assists in financial accountability by correctly recording orders, receiving/giving change, and counting the drawer.Thanks the customers and invite them to return.Demonstrates the knowledge and experience to be able to perform the duties of all the different work stations, including coffee, salad, bakery, sandwich preparation, and cleaning, etc.Acts as a role model with customers and staff, and provide on-the-job training for new CSR's.Works with others in a team to support operations, standards and concept essence.Is flexible and posses the ability to deal with changes, difficult customers and emergencies/problems in the cafe.