Entry Level Sales Associate

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Entry Level Sales Associate Position

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An Entry Level Sales Associate is needed to properly greet customers and determine if the shop can fulfill their requests or needs by performing the following duties:

Sales Associate Position Job Description:

• Greet customers in a prompt, friendly manner.
• Obtain all purchase orders prior to finalizing repair order.
• Obtain approval from customers/companies prior to writing repair orders, and when additional work is needed for current repairs or when estimates will be exceeded by more than 10% of the total.
• Provide accurate estimates and wait times.
• Identify work required and then write detailed description of work required.
• Maintain organizational control of work in progress and work waiting to be done.
• Ensure replacement parts are essential for needed repairs.
• Complete work orders by providing the necessary customer information, job description, labor, parts used, and any other additional notes.
• Identify and prevent possible warranty situations through consultation of Senior Management and documentation on repair orders.
• Document all disclaimers on repair orders to avoid warranty claims.
• Ensure completed shop tickets are properly billed and collected after work is performed.
• Develop communication with customers to identify their needs or concerns, and also to sell additional products and/or services.
• Order all parts and supplies as directed by the Manager.
• Maintain organization and cleanliness of the parts area.
• Maintain all inventory part levels and inventory dollars as set forth by the Division Manager.
• Control all aspects of parts and supplies (receiving, pricing, storing, etc.).
• Responsible for National Account billing and receivables.
• Balance and organize shift paperwork in a timely manner.
• All other duties as assigned by supervisor.

Sales Associate Position Primary Duties:

• Office Duties
• Customer Service

Qualified Candidates For Sales Associate Position Will Have The Following Education/Experience:

• One year certificate from College or Technical School; OR three to six months related experience AND/OR training; OR equivalent combination of education and experience is required.
• Knowledge of Spread Sheet software and Word processing software highly preferred.
• Must have working knowledge of heavy duty vehicles.
• A valid clear drivers license is required.
• A valid clear driver’s license.

Working Conditions:

Shop, office, yard, vehicle environment, may require lifting of 20 to 50 lbs., at least once a day.

keywords: Technician, Auto Technician, Diesel Technician, Mechanic, Auto Mechanic, Diesel Mechanic, Bus Mechanic, CDL, ASE Certified, ASE, Automotive, Tools, Preventative Maintenance, Repairs, Wheeled Vehicle, Light and Heavy Trucks.