Dental Receptionist- Patient Care Coordinator

DENTAL FRONT OFFICE

Looking for a SMART team player

Very fast paced Multi-specialty Dentist office is looking for an efficient front desk person. We are well established and growing. We strive for and consistently receive 5 star reviews from our patients.

Primary responsibilities

1. Patient interaction

• Greet patients upon arrival and check in through office systems
• Answer phones/check messages/email/faxes/field questions and basic office duties
• Send welcome letters and NP paperwork electronically after scheduling appointment
• Manage patient communication and correspondence on patient contacts for recalls and unscheduled treatment. Direct team as needed.

3. Schedule management

• Ensure optimized clinician schedule
• Confirm appointments. Prepare all necessary documents for the day including patient charts and assisting in preparation of Daily Huddle/Morning meeting.
• Oversee communication technology including patient emails and texts.

Job Requirements:

• Previous experience in a dental office preferred
• DENTRIX experience preferred
• Ability, capacity and desire to learn new things and build upon to make better
• Ability to multi-task in a fast paced environment and maintain composure
• Problem-solving skills and the ability to thrive with limited direction
• Strong interpersonal and communication skills -- Comfortable interacting with all ages/types of people
• Strong Customer Service skills a must (previous “customer service” job experience a plus)
• Strong organization skills and attention to detail

Job Type: Full-time

Benefits:

• Employee discount
• Health insurance
• Competitive salary + bonus
• Vacation and PTO after 90 days

Schedule:

• Day shift
• Monday to Friday

Experience:

• Front desk at a dental office preferred

Work Location:

• One location

Work Remotely:

• No

Work Location: One location