General Manager

We are seeking a General Manager to join our team and run our successful retail store! You will be responsible for overseeing, coordinating and working alongside the activities of the entire retail and food production sales team. We are seeking the person with an experienced, get-it-done skill set who loves the retail food business and can handle the fast-paced ever-changing needs of the retail food business. The right person will be responsible to the owner only, and have complete control over the entire staff and eventually, the entire store. The owner's desire is to eventually, after the right candidate is fully trained and well-versed in all the intricacies of business operations, to step away from the business to a large degree, and let the GM have the reins. Just some of the responsibilities are below...

Responsibilities:

• Supervise team of retail sales workers
• Adjust daily schedule for shift personnel to ensure optimal efficiency
• Train and evaluate employees 
• Track monthly results and trends for business forecasting
• Resolve escalated customer complaints 

​Qualifications:

• Previous experience in retail, customer service, or other related fields
• Ability to thrive in a fast-paced environment
• Excellent written and communication skills
• Strong leadership qualities