Server - Full-time / Part-time

Server duties are to focus on interaction with guests, fellow workers and management in a professional service industry manner.  

Key Responsibilities and Duties:

●	Extensive working knowledge of food and beverages available daily  to maximize sales, including ingredients, preparation methods, and allergens
●	Practice the art of upselling with each table
●	Adhere to Steps of Service as propagated by General Manager and brand standards, when applicable
●	Create a hospitable, welcoming environment for all guests in the dining room, with approachable presentation of knowledge and ability to execute professional service 
●	Enforce Federal, State and City laws and ordinances in the handling and provision of alcoholic beverages.
●	Adhere to and abide by cash handling procedures as developed by national and local management
●	Serving wine, beer and liquor in proper proportions and glassware and charging proper prices for beverages
●	Serving of food from the proper menus, providing quality control and charging the proper prices for food
●	Maintain cleanliness of work areas including sidestations, floor, shelves, and storage areas
●	Maintain an organized workspace, keeping and storing things in their proper places
●	Ensure that work areas are properly supplied with glassware, garnishes, silverware, napkins, pens, paper, and other appropriate supplies
●	Attend tastings and trainings as mandated by Management
●	Ability to maintain positive guest experience and exceed guest expectations
●	Maintain a well-groomed, polished appearance and navigate dining room efficiently
●	Keep working knowledge of Mad Cow brand, history, culture, and programming, both in restaurant and private events
●	Perform other related duties as assigned by Management and the General Manager 

Required qualifications:

• Math skills: counting cash drawer
• Able to stand for duration of shift
• 1+ year of experience in the food & restaurant industry