Multi-Unit Leader
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | 17300 CHESTERFIELD AIRPORT RD BOONE'S CROSSING CHESTERFIELD, Missouri |
About this job
THIS IS A FRANCHISE POSITION SONIC is all about having fun while you work and gaining a sense of accomplishment along the way. Not only do you work with fantastic people, you'll get great pay, flexible hours and a cool uniform. As a Sonic Multi-Unit Leader, you will be managing the operations of all General Managers and employees within multiple SONIC drive-ins. You will also be responsible for training and supporting the drive-ins’ employees to ensure we provide quality food in a clean, safe and efficient manner so that our guests will have an enjoyable experience at Sonic! The job duties include: - Manages, trains, and coaches Working Partners/General Managers and conducts management orientation. - Directs and assigns employees as needed to ensure all aspects of service meet operational standards - Oversee multiple drive-in employees and management in performing all duties in the Basic Stations (Fountain & Frozen, Dresser, Front Swamp, Back Swamp, Grill, Switchboard, Expeditor, Food Prep, Carhop, Skating Carhop and if applicable Drive-Thru) as needed and depending on store volume, during a shift to ensure the preparation (portion control), temperature, packaging, appearance, presentation, taste and service of all menu items meet operational standards. - Adheres to and monitors management compliance of the drive-in employee handbook, policies and practices. - Takes appropriate action to address employee issues and policy violations and immediately reports all employee issues, complaints and policy violations to his/her immediate supervisor. - Reviews employee and drive-in management work schedules in a timely manner to ensure continuous ability to properly serve guests in accordance with Sonic Drive-In policy and applicable law. - Monitors multiple drive-in cost control procedures for food, labor, paper and inventory. Takes immediate corrective action when necessary. - Monitors performance of vendors. Takes immediate corrective action when necessary. - Audits drive-in employment-related records and payroll records. - Reinforces the importance of placing guest needs first to drive-in management on a consistent basis. - Responds to escalated guest requests and complaints in a respectful manner. Takes immediate corrective action when necessary. - Recruits, interviews and hire management team members to achieve proper staffing levels. - Approves compensation levels of drive-in employees and managers within company guidelines. - Prepares all necessary operational reports for multiple drive-ins. Develops appropriate action plans to resolve unfavorable financial and/or sales trends. - Develops and implements a marketing plan for region.
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 841358094 Posted: 2023-05-18 Job Title: Multi Unit Leader