On-Site HOA Community Manager

Position: On-site HOA Community Manager – Regents La Jolla HOA

Applications that do not include a resume and cover letter will not be considered.

Qualification Requirements:

• 4-year College Degree
• Must have AMS
• Must have at least 5 years direct HOA experience in California
• Must have people management experience
• If necessary, willing to relocate within 30-minute drive of Regents La Jolla. Moving stipend can be negotiated.

Job Description:

• Responsible for the management of 574-unit high end HOA condominium community.
• Accountable for financial, governance, and resident life aspects of the community by implementing and adhering to the approved strategic plan at the direction of the Principal.

Hours:

• Full-time/Salaried
• Schedule: Sunday to Thursday 9:30 a.m. - 6:30 p.m.
• Office hours are 10:00 a.m. – 6:00 p.m. every day.

Wages & Benefits:

• Starting salary $100,000-150,000/yearly depending on experience and certifications.
• Sign-on bonus of $5,000: $2,5000 to be paid at 90 days pending positive 90-day review and remainder to be paid at 1-year anniversary
• Moving stipend can be negotiated.
• Continued education in CAI paid for by Bayview Property Management (expect salary increases dependent on certifications earned).
• Medical: 75% coverage for yourself; dependents and spouse may be added to company plan but 100% of the cost to be covered by the employee.
• Sick Leave: 6 days
• Holidays: 5 scheduled holidays (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, New Year’s Day) and 1 floating holiday which you may take at your discretion with approval
• Phone Reimbursement: $50 per month
• Vacation: 5 days after first year, 1 additional day added after each year worked
• Unpaid: 5 unpaid days after probationary period completion
• 401K: Up to 3% matching 401K retirement plan after 1 year of service

Required Skills:

• Excellent in Microsoft Office especially Word, Excel, and Outlook
• Excellent in database use
• Excellent writing skills
• Excellent customer service
• Excellent team management
• Excellent phone skills
• Excellent time management
• Knowledge and practical use of the Davis-Stirling Act

Preferred Skills:

• Advanced in Microsoft Office especially Word, Excel, and Outlook
• Experience with Village Management Software (VMS)

Duties:

Owner Relations

• Communications regarding governance, maintenance, amenities, schedule, owner responsibility, etc.
• Positive, professional, and transparent communication with all owners, tenants, and property managers
• Answering after-hours calls 24/7 from answering service unless on vacation

Legal & Risk Management

• Maintain community insurance, negotiate best policy
• Confer with legal counsel on community governance
• Prepare and create contracts for projects over five thousand dollars

Community Governance

• Perform compliance inspections and send notices per community’s governing documents
• Organize and facilitate community elections
• Develop and enforce new rules and regulations (in conjunction with legal counsel)
• Prepare for and lead Board meetings:
• Create agendas, Board packets, and management report
• Draft minutes
• Ensure action items are scheduled and completed
• Review and approve architectural requests

Financial Management

• Approve invoices
• Review monthly financials and prepare variance report
• Draft annual budget
• Ensure adherence to approved budget
• Review reserve study

Facilities Management

• Manage resident life vendors:
• Procure, review, and summarize bids for projects
• Approve quotes
• Review vendor insurance, licenses, and certifications
• Review and schedule regular vendors and project vendors
• Evaluate all vendor work completed on community
• Community Inspections

Team Management

• Ensure front desk coverage
• Direct manage part-time Concierge
• Direct manage Administrative Assistant
• Matrix manage Assistant Community Manager
• Communicate and schedule alongside maintenance manager and maintenance team
• Host community events (occasionally outside of office hours)
• Train employees and create SOPs for new processes