Client Service Representative

Prodrome Sciences, a specialty blood test laboratory, supplement manufacturing, and research company that is growing rapidly, is seeking a professional, friendly and confident Client Services Representative with at least 2 years experience to join our team in Temecula, CA. The ideal candidate is highly adaptable, a problem-solver with superb communication and listening skills. Experience with social media platforms is a huge plus. The position is full-time. Hours are Monday thru Friday 8:30 am-5:00 pm. You will be part of a team of like-minded and hardworking yet fun individuals who are helping make a difference in people's lives. If you seek employment stability, growth and a positive work culture in a service-oriented setting, then this is the job for you.

Please submit a brief cover letter with your resume. No walk-ins please.

Responsibilities:

• Answer incoming calls and support sales by phone
• Respond to inquiries, take orders and process returns
• Build and retain relationships with clients
• Accomplish established goals
• Introduce promotions and opportunities to clients
• Troubleshoot and help clients resolve issues
• Additional communication duties as assigned

Qualifications:

• Excellent verbal and written communication skills
• 2 years experience in sales and/or the healthcare field is an asset, however we are willing to train the right person
• A positive attitude and a go-getter
• A problem-solver and highly adaptable to business changes
• Ability to work independently and as part of a team
• Working knowledge of Microsoft Office (Word, Excel, PowerPoint)
• Working knowledge of communication tools (CRM, Mailchimp, Zoom, Social Media) is an asset