Parts Counter Salesperson

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Parts Counter Salesperson

Department: Parts

Reports to: Parts Manager or Parts Lead

Purpose:

Responsible for selling, receiving, and delivery of parts, attachments and accessories. In addition, performs in-store customer service, overall organizational promotion, and stocking duties. Greet customers and provide assistance.

Responsibilities:

· Look up and ordering of Parts for John Deere equipment using JDPOINT ordering system & PMPRO catalog system.

· Look up and ordering of Parts for Other Vendors using their website catalogs.

· Sells & orders parts required to fill customer needs using PFW business system.

· Promotes and sells products and/or services to meet customer needs.

· Supplies Service Technicians with parts as required.

· Assists with preparing and maintaining merchandise displays.

· Assists in keeping parts department clean and orderly.

· Follows up on shortages and expedites issues by reporting to the manager.

· Assists in maintaining all departmental tools, equipment, and vehicles are in good working order.

· Perform other related duties assigned by Managers.

Experience, Education, Skills and Knowledge:

· Basic data entry/keyboarding skills.

· Basic machinery knowledge.

· Parts Educate - Required to have 20 credits per year of John Deere training as well as training requested by their Parts Manager.

· Ability to use the JD Pathways /John Deere Parts Catalog computer application and Vendor Websites for parts look up and ordering.

· Ability to learn PFW business system for invoicing, receipting and ordering parts for customers.

· Ability to work in a team environment.

· Ability to lift items weighing up to 75 lbs.

· High School diploma or equivalent experience.

· Forklift license required.

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