Crew Member

LITTLE CAESARS
JOB DESCRIPTION
POSITION: CREW MEMBER
REPORTS TO: Restaurant Manager, Co-Manager and Assistant Manager
GRADE LEVEL: 2
JOB SUMMARY:
The Crew Member works productively as part of the restaurant team and performs their job
responsibilities in such a way that all the products they make are of high quality and customers they serve
are satisfied.
PERFORMANCE RESULTS:
1. Serves customers according to the Little Caesars Customer Service Standards, the Five Priority
Guidelines, the Remedy Process, and the telephone and front counter procedures.
2. Prepares high quality products consistently by following Little Caesars recipes, specifications and
procedures as described in the CARDS materials and as shown on the station job helpers.
3. Displays the proper image as outlined in the Little Caesars Orientation and Training Handbook and/or
as directed by the management staff.
4. Cleans and organizes work stations and other assigned areas to help maintain the standards for
restaurant image as outlined in the Little Caesars Orientation and Training Handbook and/or as
directed by the management staff.
5. Practices safety and security procedures as defined in the Little Caesars Colleague Orientation and
Training Handbook and/or as directed by the management staff, and by government agencies.
6. Follows Little Caesars' policies, procedures, and standards of conduct as outlined in the Little Caesars
Orientation and Training Handbook and/or as directed by management.
Nature & Scope
The Crew Member receives direction from the restaurant management team and Little Caesars training
materials to effectively perform their job. Crew Members will practice the established procedures and use
the proper tools associated with taking and preparing customer orders. All Crew Members must be
proficient at each of the P.P.P.S. stations and be able to work at different stations at any given time.
Revised 7/27/09

Required qualifications:

• 17 years or older
• Legally authorized to work in the United States