Hotel Front Desk/Guest Reception Team Member

This position may be from part-time to full-time. We are seeking a permanent team member, this is not a summer or short-term job. Our employees are all long-term with several at 20 years plus. We are seeking a positive, friendly, proactive Front Desk / Guest Reception team member to provide exceptional service to our hotel guests. The Front Desk Clerk will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Clerk must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. 

Qualifications: