Service Technician

Service Technician

Houston, TX

Description

Position Summary

The Service Technician is responsible for assisting with the activities of the overall Service functions.

This position will provide labor and skilled support to Service Manager and mechanics in the operation and maintenance of equipment. This position may drive equipment to customers, start/monitor equipment, perform routine maintenance or clean equipment in our service center.

About Factory Cleaning Equipment by Jon-Don LLC:

Started in 1994, Factory Cleaning Equipment by Jon-Don LLC (FCE) has grown to be one of the largest suppliers of floor sweepers and scrubbers. This was accomplished by having great service, excellent machines, and the fastest parts delivery in the industry. In recent years, FCE has become a market leader in online sales of machines, parts, and chemicals.

Now is your chance to get in on the ground floor of an amazing company. The industrial cleaning equipment market continues to grow and maintain very high-profit margins. The possibilities for growth within our company are endless. Hard work never goes unnoticed. You will get out what you put into your career with Factory Cleaning Equipment by Jon-Don LLC. We have worked very hard at creating a fun and cooperative work environment with a great work/life balance. We host several fun employee events throughout the year, such as a holiday party and baseball game outings!

Factory Cleaning Equipment by Jon-Don LLC. is a market leader in the industrial floor cleaning machine and chemical industry. With offices in Aurora, IL, Charlotte, NC, Lakeland, FL, Euless, TX, and Savannah, GA selling the top brands of industrial cleaning equipment and our private branded cleaning chemicals we have achieved double-digit profit growth for each of the last 5 years.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Perform service and maintenance on customer and company assets
• Work with dispatch team on scheduling and completion of in shop and field work
• Effectively communicate with the customer in regards to equipment repairs needed
• Maintain an accurate truck inventory of company parts issued
• Talk with customers regarding other company products offered
• Perform inspections on company assets for general upkeep
• Work-with and train customers on proper use of equipment
• Input accurate service notes for customer and company assets serviced
• Upholding professionalism by providing courteous customer service to visitors, clients, and vendors
• Perform other duties as assigned

Requirements

Requirements

• High school diploma or G.E.D. equivalent required
• Two or more years of electrical and mechanical diagnosis and repair experience required
• Experience with hydraulic systems, gasoline, and propane powered engines, a plus.
• Equivalent combination of education and/or experience will be considered
• Clear understanding of mechanical, electro-mechanical, servo-electric, electrical, and hydraulic control devices
• Excellent computer skills
• Must be a self-starter
• Ability to read electrical diagrams
• Must be able to use a multimeter
• Must have own tools, specialty tools will be furnished by the company
• Must possess proficient ability to communicate in English in oral and written format
• Ability to maintain a high level of accuracy in preparing and entering data
• Ability to effectively apply analytical and problem-solving skills
• Excellent time managing skills with the ability to multi-task, prioritize, and meet deadlines

Benefits/Health Plans

• Medical, Dental, and Vision insurance coverage
• Free life insurance for all full-time employees
• Flexible spending accounts
• 401k Program: Jon-Don matches 50% of employee contributions up to 4%
• Sign-on Bonus
• Paid Holiday and Flex Floater Days
• PTO: 3 weeks within the first year: As State Law Requires
• Sick and Safe time off: As State Law Requires
• Employee Referral Program
• Employee Discounts
• Wellness Perks

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is required to stand; walk; sit; reach with hands and arms. The employee must regularly lift and/or move up to 60 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually high.

FCE By Jon-Don, Inc. is an Equal Opportunity Employer, providing equal employment opportunities to all individuals. We recruit, hire, and promote into all job levels the most qualified applicants without regard to race, creed, color, national origin, religion, sex including pregnancy, sexual orientation or gender identity), age, disability or handicap, genetic information including family medical history, citizenship status, alienage or national origin, veteran status, ancestry, marital or family status, military or veteran service, domestic or sexual violence victim status, political affiliation or activities, arrest/conviction record, obesity, HIV/AIDS diagnosis, sexual and reproductive health decisions, or any other protected characteristic under applicable federal, state, and local laws. Jon-Don, Inc. is committed to providing equal employment opportunities that extend to all aspects of employment, including job assignment, compensation, discipline, and access to benefits and training.