Client Service Representative VETERINARY
•Today
Estimated Pay | $22 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Lakewood, New Jersey |
Compare Pay
Estimated Pay We estimate that this job pays $22.21 per hour based on our data.
$15.27
$22.21
$35.2
About this job
Job Description
Job DescriptionCompany Description
Pet Benefit Solutions is a rapidly growing company that maintains a portfolio of brands and products in the pet and veterinary industries. Combining knowledge and resources, we bring quality care at affordable rates to pet families across the country!
We’re seeking a Member Support Specialist to join our Customer Care team. If you have a proven record of exemplary customer service, are detail-oriented, and are looking for a rewarding career helping pets and pet owners, then look no further!
What you’ll do
- Act as the face of the company for our members and potential members.
- Manage a large number of inbound phone calls, emails, and LiveChats daily.
- Become an expert in our products and processes.
- Identify and understand the needs of each customer, manage expectations, and prioritize meeting and exceeding their needs.
- Take ownership of the entire customer experience and deliver exceptional service.
- Demonstrate empathy, build rapport, and create customers for life.
Qualities we value
- A friendly, positive, customer service-focused mindset
- Pet lovers
- Strong communication skills, both verbal and written
- Active listening
- Proven problem-solving
- Confident decision making
- Adaptability
- Multitasking, with emphasis on managing priorities
- Respect for colleagues, business partners, and customers
- Pet or veterinary industry experience preferred, but not necessary
Why work with us?
- Friendly team and office atmosphere
- Competitive compensation
- Health, Dental, Vision, and Life Insurance
- 401K Retirement Plan
- Pet Benefits
Pet Benefit Solutions is a rapidly growing company that maintains a portfolio of brands and products in the pet and veterinary industries. Combining knowledge and resources, we bring quality care at affordable rates to pet families across the country!
Company Description
Pet Benefit Solutions is a rapidly growing company that maintains a portfolio of brands and products in the pet and veterinary industries. Combining knowledge and resources, we bring quality care at affordable rates to pet families across the country!
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 882384829 Posted: 2024-05-07 Job Title: Client Service Representative Veterinary