Loan Officer/Credit Card Service

Loan Officer with Credit Card Service experience

We are seeking a Loan Officer with Consumer and Credit Card Service experience preferable with Co-Op Network.  You will be a part of our Lending Department.  This will include assisting members by phone or office, accepting, reviewing and approving Consumer loans and Credit Cards.  You will also be the Team Lead for our MasterCard credit card.  This will include assisting members by phone or office, handling of disputes, resolutions, investigating fraud transactions, and coding credit cards for travel dates.

This is a Full-Time, IN OFFICE POSITION (M-F, 8am-5pm)

Loan Officer Duties and Responsibilities

·         Review and analyze member loan applications for decisioning on Consumer and MasterCard loans

·         Track credit card inventory, investigate and research card issues for members, attend monthly trend calls, review card renewals, conduct credit card close and reopens, instant issue of cards, and maintain instant issue card inventory

·         Establish terms and conditions of approved loans/credit cards

·         Prepare and review all loan/credit card documents for completeness and accuracy

·         Follow loan policy and procedures to ensure compliance

·         Place liens and release liens on titles when appropriate

·         Cross sell Credit Union products and services

Loan Officer Requirements and Qualifications

·         Three to Five years of Consumer Lending or similar/related experience

·         Two to five years Card Services experience

·         High School diploma or GED certificate

·         Proficient with Microsoft office products

·         Excellent customer service and communication skills a must

·         Ability to multi-task and organized

·         Experience with CMC Core a bonus

·         Experience with CO-OP card services platform a bonus

Benefits

·         Medical

·         Dental

·         Short/Long Term Disability

·         401K plan MATCH up to 3% after 1 year of employment

·         Paid sick and vacation leave

Salary Range from $19.60 to $24.50, pending experience.