eCommerce Material Handler - Franklin Road eCommerce

Starting at $16 per hour!

ShopGoodwill.com is the first e-commerce platform created, owned, and operated by a nonprofit organization. Today, more than 130 Goodwill organizations from around the United States and Canada list and auction unique items on the site, including art, antiques, collectibles, apparel, jewelry, electronics, and more. Goodwill of Central and Southern Indiana provides an engaging online shopping experience on this site and other online destinations to further Goodwill's mission of helping people who are facing barriers in finding jobs.

The eCommerce Material Handler assists the management team in reaching the operational goals of the site by moving inventory within the eCommerce facility, focusing on managing the incoming and outgoing material flow at the dock area. Will use heavy equipment including pallet jacks, electric pallet jacks, and double stackers. This role may be called upon to help out in various capacities within the site location such as aiding the retail team with loading and unloading product totes for scanning and assisting the Pack-Ship area as needs arise. The environment is production- and safety-focused with a culture that values mutual respect, support, growth, positive team spirit, and family. All positions have hourly quotas to reach.

Hours of Operation: 7AM-6PM, Monday through Friday and Saturday, 7AM-3:30PM

**There are a variety of working shifts available which also may include occasional overtime hours.

Example Duties and Activities

• Loads, unloads, moves, stacks, and stages products and materials using pallet jacks, electric pallet jacks, and double stackers. Moves materials to and from trucks with proper loading techniques and weight distribution.

• Breaks down skids and totes and places into FIFO lanes and/or delivers to other locations within the site.

• Maintains a clean, neat, and orderly dock area. Conducts operations in a manner that promotes safety. Complies with OSHA and SDS Standards.

• Follows all safety rules and common sense practices in the operation of equipment inside a building.

• Completes daily checklists (e.g. pre-shift and post-shift checklists, checklists for each outgoing load, etc.)

• Follows all process instructions accurately for material handling.

• Meets and surpasses hourly production quotas.

• Assists retail team when needs arise (e.g. loading and unloading product totes onto the conveyor for scanners).

• Assists in the Pack-Ship area as needed.

• Cross-trains in other areas to build skill base and value within the department.

Required Competencies

• Degree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.

• Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.

• Knowledge of Warehouse Processes - Possesses familiarity with receiving, putaway, storage, picking, packing, and shipping to ensure continuous efficient warehousing operations. Understands the importance of adhering to all operational procedures and protocols. Has used pallet jack, double stacker, baler, and/or tipper.

• Adaptability - Adjusts priorities quickly in response to frequently changing circumstances while maintaining a positive attitude. Continually assesses tasks and responds to those requiring extra attention. Foresees and seeks to avoid crisis management.

• Continuous Learning - Takes initiative in stimulating and enhancing personal knowledge, skills, and abilities. Remains open and willing to receive and apply feedback to continually improve and advance one's skills.

• Teamwork - Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.

• Results-Oriented - Is compelled to recognize what results are important and what steps need to be taken to achieve set goals or targets. Adept at effectively prioritizing multiple tasks and managing time appropriately.

• Attention to Detail - Attends to details and pursues quality in accomplishing tasks, including safety awareness.

• Safety Awareness - Recognizes the risks in activities, applies the right measures to control and manage those risks, and ensures all safety protocols are followed.

• Strong Work Ethic - Demonstrates a high degree of professionalism, has a drive to succeed at any task, produces consistent and high-quality work, is organized and timely, values good attendance and punctuality, and is able to work with minimal supervision.

• Mathematical Aptitude - Is able to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Computes rate, ratio, and percent and draws and interprets bar graphs; skid counts, carton counts, and computing total quantities.

• Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill's values.

Preferred Competencies

• Technical Knowledge - Has familiarity with computers and relevant software including basic computer and Internet navigation skills.

Other Requirements: Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.

• Moderate to Hard Physical Work - is regularly required to use hands to finger, handle, or feel; reaches with hands and arms; can bend, stretch, and carry. The employee must frequently lift and carry up to 50 pounds and/or move pallets that weigh in the hundreds of pounds using a pallet jack. Will be occasionally exposed to fumes, airborne particles, and toxic or caustic chemicals. There is a risk of electrical shock and vibration.

• Visual Acuity - Has close and distance vision abilities and is able to adjust focus.

• Minimum of 18 years of age

Benefits: Full-time employees may participate in a comprehensive benefits program that includes:

• Continuing education and leadership development as well as tuition reimbursement

• Comprehensive health plan, dental and vision insurance

• Paid time off (PTO) and paid holidays

• Company provided life insurance

• Nationally recognized preventive health and wellness program

• Section 125 pretax health spending account, dependent care spending account and premiums

• Retirement options with partial company match %

• Employee discount (Goodwill retail and additional external services)

• Mental health services with up to 15 free counseling sessions for you and any family members

• Free nurse health coaching services on site

• Pay on Demand options available

Mission and Values:

Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled
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