Front Desk Administrator

The Front Desk Administrator acts as the main point of contact for all guests entering the office performing security and reception-related duties. This position also performs limited debt resolution activities, as the main focal point of contact for persons entering the firm. This position will also support additional mailroom functions as needed.

Essential Duties and Responsibilities:

Security

* Greet and assist vendors, clients and other guests while following security guidelines.

* Provide a safe environment for employees and guests.

* Verify employee badge usage and report abuse to an IT supervisor/manager.

* Support physical security and related audit requirements as requested.

Reception

* Collect payments and answer debtor questions.

* Maintain front desk and incoming mail logs.

* Coordinate front desk deliveries received from vendors and ensure items are properly secured while the appropriate receiving manager is notified.

* Sorts, stamps, scans, and validates incoming documents.

* Processes return mail.

* Supports mailroom/process production functions as needed.

* Participates in other activities as assigned.

Required Skills/Abilities:

* Ability to follow instructions and procedures

* High attention to detail

* Internet proficiency

* Basic understanding of MS Office

* Well-developed verbal and written communication skills

* Professional courtesy skills when greeting consumers

Education and Experience:

* High School Diploma or GED

* Prior experience in a secured environment

Physical Requirements:

* Prolonged periods of sitting at a desk and working on a computer

* Frequently required to talk or hear, and use hand to type, handle, or touch objects

* Regularly required to stand and walk, and may be required to stoop, bend, or reach above the shoulders

* Must be able to occasionally lift up to 25 pounds at times

* Must be able to access and navigate each department at the organization's facilities

Work Environment:

The position is in-person and on-site

Schedule: M-F, 8am - 5pm

Job Type: Full-time

Salary: $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person