Transition Management Director

What success looks like in this role:

• The Transition Management Director is responsible for assuring the following actions take place in line with contract schedules. These actions may be accomplished directly by the Transition Management Director or through coordination of a transition team. This role requires up to 60-80% travel.
• Deal On-boarding: - Consults with bid management/account management and reviews project proposals, contracts and other documents to determine goals, time frames, funding limitations, and procedures for accomplishing project, staffing requirements and allotment of resources. - Conducts deal on-boarding sessions to assure that all stakeholders in the project, including the client, have a common understanding of the terms and conditions (including commercial, solution, pricing/costing and resources) of the project - Coordinates to assure that all human resources activities occur to meet staffing requirements on service start date - Develops and implements communication plans to address the total transition cycle and the initial steady state period.
• Resource Management: - Validates that the level of staff proposed, the source of staff, and their skill levels are in line with the contractual, financial, and solution requirements - Validates that all non-people resources required for service delivery are in line with contractual, financial and solution requirements and that Procurement has a plan in place to procure these resources - Produces a gap analysis related to resources and documents risks and contingency plans - Assures all people and non-people resources are in place for steady state operations.
• Knowledge Transfer: - Assures appropriate levels of due diligence and data gathering occur to allow for full validation of information and assumptions used in solution and proposal development. This includes such actions as client interviews, site visits, business process reviews, and other methods as appropriate.
• Establish Financial Function: - Assure project accounting structures and budgets are in place - Assure client billing processes and procedures are in place - Has ownership and full accountability for the Transition Budget - Develops and implements processes and procedures for variance/reporting, ARC's /RRC's, Change control account and other financial functions.
• Solution Validation: - Validates the assumptions used in project solution development - Produces a gap analysis to highlight differences between assumptions used in solution and actual data gathered in due diligence process - Creates a risk analysis and contingency plans to address the risks - Assures solution is implemented for steady state.
• Governance: - Produces a business relationship mapping model to show key relationships on the project - Establishes processes for reporting, meeting and escalation of issues - Establishes detailed change control processes - Documents governance structure and processes.
• Price Costing Validation: - Validates the assumptions used in project pricing/costing development - Produces a gap analysis to highlight differences between assumptions used in pricing/costing and actual data gathered in due diligence process - Creates a risk analysis and contingency plans to address the risks.
• Project Planning and Management: - Develop project plans by service tower - Develop service delivery milestones by service tower - Develop deliverables by service tower - Develop timeframes to complete by service towers - Develop and implement plan to hand off project to steady state management.
• Client Acceptance of Transition Plan: - Develop and deliver formal Transition Plan to client - Review Transition Plan with client, document changes and obtain client approval of plan.

You will be successful in this role if you have:

• Bachelor's degree in information technology, Computer Science, Business Management/Administration or advanced degree in related discipline or equivalent
• 12+ years of related experience and/or training. Equivalent combination of education and experience
• Excellent Communication Skills
• Experienced leader in managing all aspects of Global large-scale outsourcing transitions including seamless integration of various technology service towers from multiple vendors.
• Experienced in setting up and leading a PMO.
• Excellent project management and project planning skills to anticipate best and worst-case scenarios in transition design structures.
• Excellent program management skills and experience, including group facilitation and team management skills.
• General Financial skills and understanding
• Experience managing third party suppliers.
• PMI Project Management Professional (PMP) required and Program Management Professional (PgMP) desired, or equivalent IPMA Level A certification, required.
• Information Technology Infrastructure Library (ITIL) training and certification desired.

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This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

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