Host

Host Duties: 

• Greet and welcome guests as they enter the establishment 
• Escort guests to their tables and provide them with menus 
• Take reservations and manage the waitlist 
• Answer phone calls and provide information about the restaurant's services 
• Assist guests with any inquiries or special requests 
• Ensure that the dining area is clean and presentable at all times 
• Collaborate with the kitchen staff to ensure smooth service flow 
• Process guest payments using the POS system 
• Handle guest complaints or concerns in a professional manner 
• Maintain a positive and friendly attitude towards guests and coworkers 

Skills: 

• Excellent hospitality and customer service skills 
• Strong communication skills, both verbal and written 
• Ability to multitask and work in a fast-paced environment 
• Attention to detail and ability to handle cash transactions accurately 
• Knowledge of phone etiquette and guest service principles 
• Familiarity with POS system is a plus 
• Ability to work well in a team and collaborate effectively 

This position requires a friendly and outgoing personality, as well as the ability to provide exceptional customer service. If you enjoy working in a dynamic environment where you can interact with guests and be part of a team, we would love to hear from you!