Sales Manager

This position is responsible for using independent judgment and professional discretion to book substantial, profitable business into the hotel, taking into consideration the needs of the hotel as well as those of the client. This position must be able to take the general pricing guidelines and booking patterns into consideration and make sound business decisions that will positively impact the hotel's revenue. Failure to be successful at this may cause the hotel substantial financial hardship.

ESSENTIAL FUNCTIONS

• Responsible for selling group rooms, servicing accounts, developing and following up on leads for assigned markets.
• Conducts effective sales programs in established group room markets by setting and achieving goals.
• Develops and implements new/special market programs when needed.
• Evaluates potential business for existing and new markets.
• Communicates accurate information on in-house groups to help hotel associates service their needs most completely.
• Maintains daily contacts with in-house groups.
• Anticipates (or reacts to) group problems and provides a solution.
• Maintains effective communications, with all those necessary, regarding group business, reports of conventions, copies of correspondence and memos.
• Prepares specialized reports, as needed.
• Understands forecasting month end report; assists in compiling reports when needed.
• Keeps abreast of budgeted revenue goals and assists in putting together plans and actions or originates and generates business when needed.
• Ensures that all guest checks, payments, master folios and advanced deposits are submitted to Accounting; ensures that any other group information, which is necessary and/or helpful for successful convention business, is submitted to appropriate departments.
• Understands and works closely with Reservation Department to ensure target ceilings and rates are met.
• Represents company at trade association meetings to promote property.

Full job description available upon request.

Requirements

EDUCATION & EXPERIENCE

Must have a high school diploma or GED plus at least three (3) years of experience in hotel sales; or any equivalent combination of education and experience which provides the above knowledge, skills and abilities. A bachelor's degree is preferred. Must have a high level of attention to detail. Must be able to establish and maintain effective working relationships with others.

LICENSES OR CERTIFICATE

• CPR certification preferred.