Banquet Server

We seek a positive, service-oriented, energetic leader to join our team as a Banquet Server. The Banquet Server will work closely with the hotels F&B staff.

**Job responsibilities include (but are not limited to):**

* Set up tables and events including chairs, dance floors, silver and china

* Service food, coffee, water and other beverages

* Clear tables throughout the dining experience using proper methods for removing dishes, glassware and silverware

* Clean banquet and dining rooms during and after the dining experience

* Gives personal attention, takes personal responsibility and uses teamwork when providing guest service

* Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems.

* Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee

* Performs other duties as required to provide genuine hospitality

* Sets tables in accordance with hotel standards

* Prepares order for presentation to guest

* Serves food, coffee, water and other beverages; refills beverages as needed

* Clears tables throughout the dining experience using proper methods for removing dishes, glassware and silverware

* Cleans banquet room and banquet kitchen area during and after banquet functions

Job Requirements: **Job Requirements:**

* Ability to sit for hours at a time.

* Availability to work flexible work schedules including morning, evenings, weekends and holidays.

* Must be able to lift up to 30 pounds occasionally.

* Requires grasping, writing, standing, sitting, walking, bending, listening and hearing ability and visual acuity.

**Success Factors:**

* Focus on the Customer Seek to understand the (internal / external) customer and meet the needs of both the customer and the company.

* Fosters Teamwork - work well in a team environment and motivate teams to sustain exceptional levels of performance

* Communicate Effectively - clarify and provide information so that coworkers, customers, and suppliers understand and can take action

* Build Strong Relationships - Foster trust and cooperation among coworkers, customers, and suppliers; develop and sustain personal contact in order to provide mutual benefit.

First Hospitality seeks to attract and retain a high performing and diverse workforce in which employees differences are respected and valued to better meet the varying needs of the diverse customers we serve. We foster a diverse and inclusive work environment that promotes collaboration, flexibility and fairness.

EQUAL OPPORTUNITY EMPLOYER