Admissions Officer/ Receptionist

Admissions Officer/Receptionist (Entry-level)

Essential Job Duties:

• Provide excellent customer service to families in all areas of admissions

• Assist prospective students and parents in the completion of the online application, admission, and enrollment processes

• Respond to online inquiries and phone calls

• Schedule and host campus tours and assist the development team with the training of our student ambassadors

• Work as a liaison between student affairs and academics to ensure successful onboarding and orientation of new students

• Review applications to verify that required materials are submitted in a timely manner

• Assist with Interviewing prospective students to determine their suitability for acceptance into the school or program

• Look for ways to streamline the admission process and make it easier for students to apply.

Skills and Knowledge:

• Has the ability to organize, prioritize and manage multiple priorities at one time

• Possess strong written, verbal, and interpersonal communication skills accompanied by exceptional organizational skills, sound judgement, and proficient computer skills, including familiarity with the Microsoft Suite of Office Applications, as well as other computer applications. 

• Strong work ethic

• Passion for helping students

• Commitment to excellent customer service, and student success.

• Works well with students, faculty, and staff at all levels within a diverse, multi-cultural, collaborative environment. 

• Positive attitude

• Able to collaborate with others, while helping to maintain a pleasant working environment.

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Qualifications:

• Post-secondary education in Business, Marketing, or another relevant degree

(degree required; area of study preferred, but not required)

• Must have attention to detail and be highly organized

• Must be comfortable working with large databases and doing most daily work on computer

• Professional email and phone communication is required