Global HR Operations Manager

The Global HR Operations Manager is a multi-dimensional role responsible for, implementation and maintenance of Company's Human Resources Information Technology systems as well as effective and efficient process in order to control the flow and integrity of data. This position will work with HR and business functions to support data analytics and reporting related to compliance, business initiatives, and identification of trends or potential areas of improvement. Ensures and improves the performance, productivity, efficiency, and profitability of departmental and organizational operations through the provision of effective methods and strategies. Ensures compliance with local rules and regulations and is responsible for maintaining employee records.

Oversees the operation of the HR infrastructure and HCM system. Ensures high level of customer satisfaction to users of HCM system.
• Along with the HR Operations team, provide front-line support to end-users, addressing inquiries and resolving issues related to HCM transactions, tasks and employee set-up in accordance with established KPIs
• Manage centralized support of processes related to the management of employee/employee data in order to support the broader HR organization (i.e. onboarding, offboarding, I9 verification/reverification, and other related processes)
• Develops, creates and maintains dashboards, metrics, and other reporting aligned with key organizational performance metrics. Ensures accurate and timely data analysis
• Manage record retention and storage processes
• Work with stakeholders to gather and document data requirements for queries/reports.
• Ensure data accuracy, reliability, security and completeness
• Partners with leadership for onboarding and training delivery associated with new or updated processes
• Identify and escalate opportunities to improve and align existing processes
• Manage vendors performance and relationships for all related processes and systems
• Performs other duties as assigned
• Complies with all policies and standards

• A team player who works well with others - being respectful to our teammates is a Core Value!
• A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role.
• Growth mindset - being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.
• Customer service focus - we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture!

Other Skills We Hope to See:

• Bachelor's Degree in Human Resources, Information Technology, or related discipline required
• 5-7 years progressive experience in HR Operations, HRIS Administration, and Data Analytics/Reporting
• 0-3 years managing a team of 2 or more direct reports
• 0-3 years Global HR Operations/Systems administration/Data Analytics
• Proficiency with Microsoft Office Suite
• Intermediate to advanced excel skills
• Strong organization skills
• Strong acumen with systems, data, and reporting
• Demonstrated experience using analytics to create insights and drive decision making
• Ability to effectively communicate in both written and verbal form
• Attention to detail and the ability to roll up your sleeves
• Ability to gather requirements and translate to system capabilities or process flows
• Ability to understand data management and organization in order to effectively serve all users

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support program, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement for your personal development. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

About AIT Worldwide Logistics:

AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components, and finished goods. For more than 40 years, the America's-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground, and rail-on time and on budget. With expert teammates staffing more than 100 worldwide locations in Asia, Europe, India, and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services. Learn more about AIT Worldwide Logistics, our culture and core values in action here.

AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.