Chamber Service Technician

 Chamber Service Technician 

Westpak, Inc. – San Jose, CA

 Westpak exists to make lives better. From the products we test that are used by global consumers, to the people and communities we invest in, our purpose is to improve the lives of those around us. For over 35 years, Westpak has been a trusted testing partner for a diverse industry.  Sustaining that level of consistency requires a core ingredient, our great people. From the tenured employees who value the lasting bonds and share their wealth of knowledge, to our new employees who bring in new perspectives and opportunities; we continue to evolve our employee-owned company with stewardship and integrity while continuing to make lives better.

We offer a competitive compensation package that includes ESOP shares, 401k match, Health Benefits, various Supplemental health packages, and pet insurance for your furry loved ones. 

 Westpak’s environmental chambers are a critical component of our business model.  These chambers provide our clients with testing parameters that meet their business demands.  The Chamber Service Technician will support the site efforts by performing environmental chamber maintenance and equipment repairs.  They are responsible for ensuring the Chamber equipment is safe, operational, clean, and regularly reviewed as defined by Westpak’s Quality Management System. 

Essential Duties and Responsibilities (Other duties may be assigned as needed)

• Position is responsible for performing troubleshooting, problem-solving, preventative maintenance, service, and repair of all chambers at Westpak. Incumbent performs all job functions in a high-quality, efficient and timely manner. Incumbent works as a member of a team and assists team members as required. Makes recommendations to supervisor on process improvements to ensure customer satisfaction.
• Performs high-quality, efficient, and timely repair and preventative maintenance as assigned through Jira service ticket system. 
• Identify maintenance risks of equipment and diagnose electrical and mechanical faults of chamber systems. 
• Ensures high-quality levels/standards in all work performed and follows all safety procedures and requirements within the QMS. 
• Trains & instructs internal team members, on proper installation, service/repair procedures for current & new equipment/machines and processes.
• Consult with other team members, internal departments, and/or external vendors to resolve issues related to installation, service, and repair of equipment.
• Accurately documents completes, and reports required information for work records and reports.
• Continuously reviews current processes and searches out improvement methods.  Recommends modifications and improvements to equipment, processes, and procedures.
• Ability to interpret Test Standards, technical knowledge of sensors, instrumentation, and manufacturer’s operational specifications
• The above statements are intended to describe the general nature and level of the work being performed by the employee assigned to this position.  There are no exhaustive lists of all duties and responsibilities, knowledge, skills, abilities, physical job demands and working conditions associated with this position.

Personal/Professional Attributes

• Fast learner and ability to communicate clearly.
• Strong work ethics that include methodical troubleshooting techniques, and maintaining organized toolboxes and/or chests while keeping clean work areas during all activities.
• Demonstrates strong accountability.
• High focus on customer service, and willing to go above and beyond to get the job done.
• Organized and impeccable follow-through skills
• Work collaboratively with colleagues.
• Critical analysis mindset, constantly thinking outside the box, 
• Problem-solving and analysis intuition. 
• It is the responsibility of every Westpak employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors.  

Requirements for Eligibility

• High School Diploma required.  Associates degree, technical or trade school certification preferred. 
• Previous environmental chamber maintenance is preferred with a minimum of two years of experience in maintenance and repairing, troubleshooting, installing, and supporting environmental chambers equipment.  
• Previous Commercial HVAC refrigeration experience or recent graduate of Accredited commercial refrigeration, heating, and air conditioning school
• EPA Section 608 Certified for proper handling refrigerant techniques. Understanding of procedures necessary to recover refrigerants, replace compressors, condensers, motors, and other A/C, Refrigeration components. 
• Understanding of variable frequency drives, and programmable controllers.
• Strong mechanical maintenance and operational working knowledge. 
• Ability to understand and make decisions based on technical documents, such as schematics or manuals.
• Experience working within a facility ticketing system preferred. 
• Electrician degree from a technical college or trade school preferred, completion of electrician apprenticeship, or previous job experience conducting electrical work.
• Able to prioritize and maintain an effective status update in order to communicate with the ticket owner is required. 
• Strong safety preparedness and behaviors preferred. 
• Demonstrated self-starter with effective planning and organization skills. 
• Overnight travel may be required to support other divisions. 
• Ability to lift up to 50 lbs.

Currently anticipated salary range- $ 35-45 an hour depending on experience .   Principals only, We are not accepting any resumes or support from outside vendors.