General Manager

Job description

Our location is now hiring immediately for experienced Managers to help lead our restaurant team. As a part of the management team, you’ll be a part of a community that thrives on service- to each other, customers, and the community. We are hiring immediately and look forward to meeting with qualified candidates.

Responsibilities include:

• Executing annual financial, local restaurant marketing, guest service, and human resource objectives, strategies and tactics for the restaurant as defined by the current IHOP Standard Operating Procedures (SOP) and the restaurant's current operations plan
• Ensure that company financial goals are met and exceeded
• Maintain proper inventory levels and cost control
• Scheduling to meet the restaurant targets based on historical restaurant data
• Developing and maintaining professional functional working relationship with restaurant hourly employees and the franchisee organization
• Managing the restaurant floor, focusing on regular contact with guests.

Handling guest complaints in a professional and timely manner, making sure that the frequency of complaints is within acceptable limits.

• Ensuring that employee recruitment and training, operations, food preparation, food safety and sanitation, and security practices are in compliance with SOP in these areas.
• Carrying our supervisory duties such as recruitment and hiring, training, directing workflow, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.
• Completing all required reports and paperwork accurately and on time.

Maintaining personnel files with appropriate employment and legal documents.

• Available to work days, nights and weekends

Benefits

• Competitive Pay
• Flexible Hours
• Paid Training
• Real Advancement Opportunities

Requirements

• High school diploma or equivalent experience
• Previous restaurant manager experience desired
• Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; and ability to speak effectively before groups of employees and guests.
• Basic computer skills including Email, MS Excel, MS Word is a plus
• The above is not an all-inclusive job description.