Commercial Support Specialist

We are changing FINANCE to finance CHANGE!

Climate First Bank is a Florida Benefit Corporation, state chartered, FDIC insured commercial bank. With now three physical branches in St Petersburg, Winter Park and Mount Dora and one digital branch, we are offering a full suite of banking products including personal and business banking and loan products (solar, residential, commercial, SBA and more). We are passionate about the environment, social issues and overall leaving our communities and the world better than we found it.

We want YOU to help us on this mission and are looking for exceptionally hard-working, passionate and bright new team members.

We are a team of growth focused, goal-oriented and competitive individuals. We collectively work hard to achieve our mission and growth-related milestones and continue to set and exceed new goals almost daily. We love what we do, and we love working with people who are just as excited about our objectives as we are!

Come join our team as a Commercial Support Specialist to support our remote Treasury & Deposit Ops team. As the Commercial Support Specialist you will provide tier 1 and 2 support for business Online banking clients and branch staff. You will onboard, train, and assist business online banking clients, monitor Online Banking transactions along with conducting research, account and customer reviews, report reviews, report creation, Positive Pay template creation, maintain records, maintain online banking accounts and resolve problems within given authority.

Join us in this exciting start-up experience and take your career to a level unattainable in a traditional bank environment. Candidates must live in Florida. Please send a resume to apply.

Job Responsibilities:

• Primary support for Business internet banking, ACH originators, Merchant Capture (RDC) originators, Wire originators, BillPay clients, Check Positive Pay clients, ACH Positive Pay clients, and originated transactions.
• Secondary support for reviewing and authorizing wires.
• Assist with creating and updating procedures, welcome packets, and TM forms to improve efficiencies and reduce risk.
• Create and update reports within the Reporting Model System and BI.
• Assist with Risk Assessments.
• Adopt and practice a commitment to social, economic, environmental, and racial equality.
• Demonstrate interest in contributing to and working by Climate First Bank's Core Values.
• Possess the initiative to obtain education related to sustainability practices.
• Demonstrate an understanding of and follow established Bank policies, procedures, and regulations, cognizant of transactions, inquiries that appear suspicious, obtaining reasonable and verifiable explanations, notifying the
• Compliance Officer when necessary; completion of all web-based compliance training; resolution of all issues concerning BSA report reviews of suspicious activity and or cash transactions.

Specific Requirements:

• Ability to complete assignments with little oversight and supervision.
• Strong accounting and math skills.
• Ability to deal with routine changes often.
• Ability to deal effectively and tactfully with customers, employees, and Bank management.
• Good organizational and communications skills
• Ability to work in a fast-paced environment.
• Must have excellent computer skills including extensive use of Windows, Microsoft Office Programs.
• Prior banking sales, service and management experience.

Physical Demands:

• Sustained standing and sitting;
• Frequent use of PC, including typing or sustained attention to monitor;
• Occasional lifting of basic office files or equipment up to 20 lbs.

Equal Opportunity Statement:

At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

E-Verify Statement:

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9