Manager of Facility Services

Manager of Facility Services, Full Time (Exempt)

POSITION PURPOSE:

The Manager of Facilities Services assists the Director of Facilities in maintaining the Denver Art Museum building environments and Cultural Campus in line with the goals of the institution. This position oversees the planning, design, construction, maintenance and alteration of equipment, buildings, machinery, and other facilities. This position gathers and reviews data concerning facility or equipment specifications, organization or government regulations, and construction feasibility. They plan, budget, and schedule facilities modifications including estimates, bid sheets, layouts, contracts, and labor/material requirements. They inspect the construction and installation progress to ensure compliance with established specifications, space allocation, layout, and timetables. Areas of oversight for this position include basic operation and maintenance of all roofing systems, window systems, grounds maintenance, as well as HVAC, plumbing and electrical systems to ensure maximum efficiency and performance. This position assists with personnel issues and capital improvement planning, as well as Prevailing Wage related issues.

This position reports to the Director of Facilities.

PRIMARY RESPONSIBILITIES:

• In coordination with the Director, establishes, develops, and implements department goals, and position workloads.
• Directs daily scheduling activities, with the help of supervisors, and assists in solving scheduling issues (to include approval of requests for individual vacation and sick time requests.)
• Oversees all established training to ensure completion, which includes physical and procedural training as required by department and institutional policy.
• Plans & coordinates project workloads and assists the Director in securing needed funds, defining job scopes, contractor selection and daily organization of project workloads.
• Directs planning and scheduling of event support activities.
• Represents the Director in meetings and official functions when they are unable to attend.
• Maintains effective working relationships with employees, volunteers, contractors, various representatives of public and private entities, policy making bodies and the public.
• Oversees daily office operations to ensure all office procedures and standards are maintained at an acceptable level.
• Maintains Facility division records and filing systems which includes institutional blueprints and building equipment manuals.
• Coordinates all contractor activity on the museum campus.
• Interviews and participates in the hiring process of Facilities Division personnel.
• Manages three direct report supervisors.
• Works with departmental supervisory staff to establish performance objectives, assesses performance throughout the year providing feedback and reviews supervisory evaluations of each employee twice each year.
• Assists with establishing and maintaining institutional health and safety standards.

QUALIFICATIONS:

• Five years (5) or more of supervisory experience in facility management or construction management required. (Educational certifications may be substituted for a portion of the five-year requirement if applicable.)
• Ability to work independently and with frequent interruptions.
• Experience with OSHA regulations and implementation of OSHA safety rules and regulations.
• Proficient in Microsoft word processing, Excel spreadsheets, Access database and MicroMain Computerized Maintenance Management System (CMMS).
• Organizational skills and ability to multitask as needed.
• Exhibit critical thinking and problem-solving skills to create solutions in a timely and safe manner.
• Business writing skills such as policy development and writing.
• Conflict resolution skills such as de-escalation and effectively leading crucial conversations.
• Experience, knowledge, and skill in maintaining major building systems such as an understanding of HVAC, refrigeration, and electrical operations.
• Crisis management and the ability to make effective decisions under stress and/or stressful situations.
• Availability to work evenings, weekends and holidays as required.
• Ability to train, supervise, direct, motivate, and evaluate staff within the Facilities department.
• Ability to establish and maintain cooperative and effective working relationships with a variety of representatives of public and private organizations.
• Strong leadership, interpersonal (collaborative), planning, and organizational skills.
• Excellent written and oral communications skills.
• Effective presentation, negotiation, and problem-solving skills.

EDUCATION:

• High school diploma or GED.
• Bachelor's degree in Facilities Management / Construction Management / or associated field is preferred.

EXPERIENCE, Certifications, and Licenses:

• Possess and maintain a valid Colorado class R driver's license.

Note: Driving record must be checked/approved by facility insurance carrier.

• OSHA 10 certification or higher required.
• OSHA 30 certification preferred.
• Additional appropriate educational certifications may be substituted for a portion of the five-year requirement if applicable.

WORKING ENVIRONMENT/PHYSICAL ACTIVITIES:

• Subject to long irregular hours.
• Subject to burns, cuts, and injuries from moving parts of equipment.
• Subject to frequent interruptions and scheduling conflicts.
• Job requires the use of basic power/hand, pneumatic, electric tools for construction, installation, repair, and maintenance of the building and its systems.
• Computer systems operations/skills including, but not limited to: Email, Microsoft Word, Excel spreadsheets.
• Use of MicroMain: Computerized Maintenance Management System (CMMS).
• Use of a radio handset.
• Operating motor vehicles.
• Use of ladders, scaffolding, and scissor lifts.
• Utilizing harnesses to safely complete work in elevated spaces.
• May be required to enter confined spaces.

The DAM prioritizes adaptability and a human-centered work environment. We are happy to consider adjustments to job responsibilities to ensure the right candidate will be successful.

Compensation: The hiring salary for this position is $71,100 - $94,700 based on experience.

Benefits: A comprehensive medical/dental/vision plan available to extend to domestic partner, partner, spouse, and/family. DAM 100% paid Life STD/LTD. Generous sick and vacation time. Time off to pray throughout the workday. Two weeks paid parental leave. Flexible floating holiday schedule to accommodate those who practice non-Christian holidays. 403(b) Retirement Plan with immediate eligibility to contribute and, after one year of employment, an employer contribution and match. A free membership to the DAM at the Family level. This position is based at the Denver Art Museum, which only has pay to park options, all employees are eligible to receive a free RTD Eco Pass.

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. We know there is no such thing as a perfect" candidate - Nor do we look for the right "fit" with us, we look for the add! We encourage you to apply for a role at the Denver Art Museum even if you do not meet 100% of the bullet points. We believe in cultivating an environment where there is diversity of perspectives, in hopes that we can all thrive in an inclusive environment.

We know that searching for a job can be stressful so we would like to give you an overview of the process to manage expectations. This role will require two face-to-face interviews, one with the hiring manager and one with a panel that will be held in-person at the DAM or virtually. This position will close Monday March 25, 2024, and we plan to contact qualified applicants shortly thereafter. Our desire is to hire a candidate as soon as possible.

The Denver Art Museum:

As an institution, we believe the Denver Art Museum is both a platform for and an amplifier of the voices of people of all races. We acknowledge that Black lives matter and communities of color Latinx, Indigenous, Black, and others have been underrepresented in art museums over decades, both internally and externally. We are committed to elevating all voices, artworks and perspectives and strive to support racial equity inside and out.

We prohibit discrimination against any person or organization based on age, race, sex, color, creed, religion, national origin, sexual orientation, transgender status, gender identity, gender expression, ancestry, marital status, veteran status, political service or affiliation, genetic information, or disability, as well as any other status protected by federal, state or local law.

We strive to provide a professional and positive work environment for our employees. The Museum expressly prohibits any form of employee harassment on the basis of age, race, sex, color, creed, religion, national origin, sexual orientation, transgender status, gender identity, gender expression, ancestry, marital status, veteran status, political service or affiliation, genetic information, disability or any other applicable status protected by federal, state or local law. Actions based on these or any legally protected characteristic will not be tolerated.

We encourage the freedom of gender expression and/or gender presentation. As an institution, we do not create barriers that may prevent any employee from expressing behaviors, mannerisms, interests, and appearances that represent their authentic personality or culture. Qualified candidates are expected to exemplify the DAM's internal values, which include being dynamic, respectful, inclusive, creative, and curious. The ability to maintain effective and positive working relationships with visitors, employees, volunteers, representatives of public and private entities, policy making bodies, and contractors is critical to the success of this position.

The Museum believes vaccination is an important measure to protect the health and safety of everyone from significant illness due to COVID-19 infection. As a condition of employment, employees must present proof that they are fully vaccinated against COVID-19 on their first day of employment or receive an exemption or other reasonable accommodation due to circumstances protected under federal or state law that prevent the employee from being vaccinated. Employees are also mandated to receive a booster within 6 months of being fully vaccinated.