Full-Time Intake Clerk, Washington Blvd., Fort Wayne, IN

The Salvation Army:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Job Objective:

This position effectively services each admission inquiry expeditiously, with compassion and accuracy. Demonstrated commitment to The Salvation Army mission to ensure services provided are confidential and inclusive, including eligibility, without discrimination.

Essential Functions:

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Conduct pre-screen eligibility process for Program applicants through referral, phone and walk-ins. Determine and follow eligibility guidelines according to Program policies and procedures.
• Assist in completing Intake process, including but not limited to, financial verification, income for room & board, and all required supportive file documentation electronically.
• Assist in providing all required documentation to outside agencies that support the beneficiary file (probation, parole, courts, etc.).
• Assist in completing short form applications completed by alternate Program staff in support of 24/7 intakes.
• Assist follow-up on applicants that are referred to detox as a part of their rehabilitation plan prior to admission.
• Be knowledgeable of community referral agencies and can communicate intake policies and procedures.
• Assist in entering, processing, and maintaining relevant applicant information in the online records database while ensuring online files are timely, accurate and complete.
• Collect medications and add to electronic files according to policies and procedures in the online database and provide medications to the Resident Manager for storage.
• Support the Intake Coordinator/DRS to gather statistical data from all program Staff.
• Complete and document intake urinalysis with the assistance of Resident Management.
• This position will require evenings and some weekends.
• Support the mission statement of The Salvation Army.
• Other duties as assigned.